Andrew Falconer

Heads UK Contact Centres at CYBG PLC for Retail, Business and Private Clients. Leading UK Challenger Bank helping individuals and businesses achieve their goals

[Anne Marie Forsyth @AnneMarieCCA]

Excited to announce Comic Relief co-founder Sir Lenny Henry will be this year’s Excellence Awards & Gala Dinner compère! Send us your selfies & stories for a chance to win x2 tickets for CCA's Awards Gala Dinner - 13 Nov in Glasgow. Make sure you add #ccarednoseday to enter!

[Richard Branson @richardbranson]

People achieve so much more when you praise more than you criticise

[Anne Marie Forsyth @AnneMarieCCA]

This week Labour MP Rachel Reeves renewed calls for action against #loneliness which some researchers say now costs the British economy £32m each year. Read more in my latest blog: https://t.co/yvSgUcDMrX

[Katherine Megson @KMegson1]

Good luck to all my brave @cybgplc colleagues sleeping in freezing conditions in Edinburgh to raise awareness and much needed funds for homelessness #SleepInThePark

[Anne Marie Forsyth @AnneMarieCCA]

Fascinating perspective on how data is interpreted & implications of this. What we ask & measure is essential in deriving output #CCACon17 https://t.co/FWDB72r4vU

[Andrew Falconer @asfalconer]

@AfterDigitalUK @CCA_Global Thought provoking talk from David Johnstone on Omni Channel... wise cracking chat-bot takes a big slice of the pizza market..

[Waracle @WaracleUK]

Client case study | Mobile is a core strategy for @clydesdalebank - read about the success of @HelloB mobile app. #fintech #mobile

[Nico Hülkenberg @HulkHulkenberg]

Here' how you get me to run/drive fast 😜
@RenaultSportF1
#chocolate #schokolade #ilovechocolate

[SFP @SFP_football]

SFP Trust Growing the Game Award supported by @clydesdalebank for @BlackburnLadies New U11girls squad. @sfa_southeast @ScotWFootball

[SFP @SFP_football]

Fantastic visit today @EasthousesLily following recent Award to support | New Spectator Enclosure| @sfa_southeast @scottishjuniors @midgov

[Martin Brundle OBE @MBrundleF1]

Get well soon Sir Stirling Moss. Seems he had a miserable Christmas with a chest infection but on the mend now. He may be 87 but he's tough

[SFP @SFP_football]

Fantastic visit| On a windy night to @NeilstonWasps @NeilstonJFC Following recent SFP Trust Award | Floodlights and Goalposts| #Grassroots

[Mayor of London, Sadiq Khan @MayorofLondon]

Today is #SmallBizSatUK I’m off to meet some fantastic local London traders. Get out and support yours! https://t.co/VIj34w7eGx

[Nico Rosberg @NicoRosberg]

Siegerflieger ✌🏻️🏆

[Harvard Business Review @HarvardBiz]

How employees can more effectively advance their good ideas, even in resistant organizations https://t.co/ANIggVBdV4

[ascensos @ascensos]

Massive congratulations to all the winners at the #RoyalBankSBA2016 @scotbizawards. Honoured to be shortlisted for Employer of the Year

[SFP @SFP_football]

SFP Trust |Growing the Game Award | Finnart Football Academy U9 Girls section| supported by @clydesdalebank @sfa_west @ScotWFootball

[Federation of Small Businesses (FSB) @FSB_Voice]

Tonight is @FSB_Scotland annual @fsb_wos dinner! We’re looking forward to a night of networking, great food & hearing from a top-speaker!

[Melissa Rynn @secretcelebrity]

Very true point from #CCACON16 day 2: customers don't mind things going wrong, it's the effort brands put in to correct it that counts!