Ashish Roy

Tech Enthusiast | L&D Professional | Corporate Training Expert | Innovation strategist | Metaverse enthusiast

[Ashish Roy @ashish_royyy]

@flipkartsupport @flipkartsupport either this is automated or whoever is replying is high af. I took care of the delivery by myself travelled 30kms my self to get it. Since 6 am in the morning. What elese?

[Ashish Roy @ashish_royyy]

I ordered a Godrej 1.5T 3⭐ AC from @Flipkart on April 25. It was promised to be delivered on April 28.

Since April 28, I’ve been told EVERY SINGLE DAY that it will be delivered in the “next 24 hours.” I called support multiple times daily, and every agent repeated the same thing for 3–5 days straight.

Whenever I posted on X, I only received copy-paste replies saying it would be delivered “today.” Today is May 3 — and still no delivery.

So I had no choice but to take matters into my own hands.

Since 6 AM, I visited multiple Flipkart warehouses searching for my product. After going to several locations, I finally found it at one warehouse, buried deep inside stock. Even the staff didn’t know it was there, and it took them 2 hours to locate it.

I had to carry and transport the AC myself in my own car because there was no clarity on when it would ever be delivered.

I saved barely ₹2000 on discount, but ended up spending more than ₹2000 on fuel just to find and bring the product home.

This was exhausting, frustrating, and honestly unacceptable. I have photos/videos showing how poorly such appliances are handled.

@Flipkart @FlipkartSupport @GodrejAppliance @GodrejGroup @jagograhakjago @ConsumerHelp_ — this is not the service customers deserve.

If this is not addressed properly, I will be forced to escalate this through consumer court for deficiency of service and mental harassment.

#Flipkart #Ekart #Godrej #DelayedDelivery #ConsumerRights #India #CustomerExperience

[Ashish Roy @ashish_royyy]

@flipkartsupport I am expecting a call in the morning from you guys @flipkartsupport

[Ashish Roy @ashish_royyy]

Another day has passed and you have shared the same message all day long DM post call. Same script. Anything more to say. I don’t even know where to go whom to reach i am base less l. I am sleeping in heat every night, no one care, not even cancelling so that i can buy offline. I don’t know consumer support has been a joke nothing more I wandered all day lookout for your delivery hub. I aint getting any calls from company. This is cry out from a middle class consumer @Flipkart @flipkartsupport @GodrejAppliance @jagograhakjago @ConsumerHelp_ @PMOIndia

[Ashish Roy @ashish_royyy]

@flipkartsupport You replied the same message that you have been posting since last two hours

[Ashish Roy @ashish_royyy]

@flipkartsupport Why is my order not cancelled yet? @flipkartsupport please cancel it. @Flipkart

[Ashish Roy @ashish_royyy]

@flipkartsupport Cancel it so i can order another. Please don’t make a customer beg you. @Flipkart @flipkartsupport

[Ashish Roy @ashish_royyy]

@flipkartsupport Guys just cancel my order. It has been a huge mistake ordering from u guys. Since it’s been 5 days. Please just cancel it for god sake and refund my money @Flipkart @flipkartsupport @ConsumerHelp_ @jagograhakjago

[Ashish Roy @ashish_royyy]

@flipkartsupport @flipkartsupport got a call from ur team and trust me it was of no help. She said nothing what ur other customer support has been saying from last 5 days, heavily disappointed. @jagograhakjago @consaff please assist me here

[Ashish Roy @ashish_royyy]

@flipkartsupport @flipkartsupport got a call from ur team and trust me it was of no help. She said nothing what ur other customer support has been saying from last 5 days, heavily disappointed. @jagograhakjago @consaff please assist me here

[Ashish Roy @ashish_royyy]

At least take some responsibility and call me for God sake, you didn’t even give an option to call on your Flipkart app. I am really frustrated. I don’t know where to go what to do where to seek help. I am devastated. @flipkartsupport at least be gentle and call me and try to tell me what is happening? What are the steps that you’re gonna take? @godrej please help me i am blank

[Ashish Roy @ashish_royyy]

@flipkartsupport But @flipkartsupport what investigation are you doing for so many days and you don’t know any outcome. Please reach out to me. I beg you

[Ashish Roy @ashish_royyy]

@flipkartsupport There has been no support provided to me yet. Someone from your support team called and the situation is same. What is happening @Flipkart @flipkartsupport

[Ashish Roy @ashish_royyy]

@oneassist_in @Flipkart Hi @oneassist_in I aint getting any option to send you a dm

[Ashish Roy @ashish_royyy]

Ordered a Godrej 1.5T 3⭐ AC from @Flipkart on April 25

Delivery was promised for April 28 — today is April 30 and it STILL shows the same outdated status.

Been calling support EVERY SINGLE DAY and every time I’m told “we’ll update it in the comments” — but NOTHING actually happens.

28th → “Will deliver on 29th”
29th → “Will deliver on 30th”
30th → Supervisor CS Executive Abhilasha PROMISED delivery by tonight or asked me to raise a complaint on her name.

Result? NO delivery. NO update. NO accountability.

I am honestly very disappointed and frustrated. I’ve been taking leave from office EVERY DAY just to receive this delivery, trusting your false promises again and again.

It’s extremely hot and I’m stuck without an AC, mentally exhausted from calling support repeatedly and getting the same scripted responses with zero action.

This is by far the WORST experience I’ve had with any e-commerce platform. Being a loyal customer & Gold member clearly means nothing here.
@Flipkart @flipkartsupport @ekartlogltd @GodrejAppliance @GroupGodrej @oneassist_in — Is this the kind of service you stand for?

I need an IMMEDIATE resolution. Deliver ASAP or provide a clear explanation + proper compensation.

If this continues without resolution, I may be left with no option but to escalate the matter through formal consumer grievance channels.

Hoping for a prompt response and a fair resolution

#Flipkart #FlipkartSupport #Ekart #Godrej #DelayedDelivery #ConsumerRights #India

[Ashish Roy @ashish_royyy]

@flipkartsupport Please please please ensure a quick action

[Ashish Roy @ashish_royyy]

@flipkartsupport I have shared the details over private message