Calling the published grievance landlines of @SuryodayBank and they are ALL out of service! Phone support keeps issuing duplicate SRs (2193221, 2202141) to buy time while holding ₹4,85,000 since 20-Sep! @RBI@DasShaktikanta#BankingFail
Gateway @PayUindiaCare already confirmed payment 30810487111 was SUCCESSFUL to Suryoday on 20-Sep. You rejected the FD; why are you holding my ₹4,85,000? Initiate the reversal immediately! @RBI@DasShaktikanta @suryoday
Over to you @SuryodayBank: Your customer care verbally confirmed the FD for Neha Jhaveri was rejected due to mobile KYC validation, yet no FD receipt or refund has been issued even after 72 hrs.
Gateway @PayUindia confirmed NetBanking payment was SUCCESSFUL (PayU ID: 30810487111, Merchant ID: SSFB1789886239929). Yet, Suryoday Bank failed to generate Neha Jhaveri's FD due to mobile KYC issue & neither issued the receipt nor refunded the money within promised 72 hrs!