Ashish Gupta

[Ashish Gupta @ashishg_2702]

@DTDCIndia @DTDCIndia you are asking all the proof which I have already shared now share all the proof from your side which can confirm that there was no tempering happened?

[Ashish Gupta @ashishg_2702]

@DTDCIndia @DTDC Express Limited I am extremely disappointed with the handling of my shipment AWB: Z1000853862.
At the time of booking, I was informed that the shipment would be delivered within 3–4 days. However, it took approximately 10 days to reach me. To make matters worse, after receiving the package, I found that one of the items was missing from the shipment.
When I contacted the seller/DTDC regarding the missing item, I was asked to provide video proof of the package being opened.
I would like to highlight that the shipment weight is mentioned on the consignment. The actual weight of the package/contents received can also be measured and compared with the declared/consignment weight. This provides an objective way to investigate whether there is a discrepancy during transit.
I request DTDC to please investigate this shipment on priority and check the shipment weight records at the pickup, transit hubs and delivery point, along with the handling/scanning records.
AWB: Z1000853862
Please investigate and provide a proper resolution for the missing item and the significant delivery delay.
#DTDC #Courier #MissingItem #ShipmentIssue #CustomerService #AWBZ1000853862

[Ashish Gupta @ashishg_2702]

@DTDCIndia Can I get all the proof which can confirm the shipment was not tempered on the way?

[Ashish Gupta @ashishg_2702]

I think @DTDCIndia simply want to close the case ...

However, I would like to understand the basis on which DTDC has concluded that the shipment was delivered completely and in good condition. You have mentioned that you reviewed the available shipment details and delivery records. I request you to please share the documents, shipment records, weight details, delivery records, and any photographs/video footage that were reviewed during your investigation, so that I can also verify and confirm the findings.
I am willing to provide all the required supporting materials from my side, including the packaging used for the shipment, photographs/videos, and details of the item that is missing. You can then compare these with the actual shipment weight recorded at the time of booking and the weight recorded at the time of delivery. This should help establish whether the missing item was actually present in the shipment when it was handed over to DTDC.
Simply stating that the shipment was delivered in good condition does not address my specific complaint that an item is missing from the shipment. The outer package may have been delivered without visible damage, but that does not necessarily confirm that all contents were present.
Therefore, I request you to please provide:
Shipment booking weight recorded by DTDC.
Weight recorded at the time of delivery, if available.
Packing/manifest details associated with the shipment.
Delivery scan records and any photographs captured during delivery.
Details/documents on which your investigation conclusion is based.
Any available footage or evidence reviewed during the investigation.
Once I receive these details, I will provide the relevant evidence and packaging information from my side for comparison.
Most importantly, since the item is confirmed to be missing, I request DTDC to reimburse the value/amount of the missing item after completing a proper investigation. I expect DTDC to take responsibility for resolving the missing-item issue rather than closing the complaint based only on the fact that the outer shipment was delivered.
Please reopen the investigation and share the supporting records and weight details with me.
I look forward to a proper resolution and reimbursement for the missing item.

[Ashish Gupta @ashishg_2702]

@DTDCIndia AWB Z1000853862 | Ticket 29689606
I was promised delivery in 3–4 days, but it took 10 days. Nobody informed me that the shipment would be handed over to India Post midway.
After delivery, one item was missing. Now I’m being asked for an unboxing video, although I was never informed at any stage that I had to record a video while opening the package.
The shipment weight is available on the consignment and can be compared with the actual received weight to verify the discrepancy.
This is unacceptable. Please investigate the shipment weight/handling records and provide a proper resolution instead of putting the entire burden of proof on the customer.
AWB: Z1000853862 | Ticket: 29689606

[Ashish Gupta @ashishg_2702]

@DTDCIndia AWB Z1000853862 | Ticket 29689606
I was promised delivery in 3–4 days, but it took 10 days. Nobody informed me that the shipment would be handed over to India Post midway.
After delivery, one item was missing. Now I’m being asked for an unboxing video, although I was never informed at any stage that I had to record a video while opening the package.
The shipment weight is available on the consignment and can be compared with the actual received weight to verify the discrepancy.
This is unacceptable. Please investigate the shipment weight/handling records and provide a proper resolution instead of putting the entire burden of proof on the customer.
AWB: Z1000853862 | Ticket: 29689606
@DTDCIndia

[Ashish Gupta @ashishg_2702]

@DTDCIndia @DTDCIndia AWB Z1000853862: Promised 3–4 days, delivered after 10 days, and one item is missing. Please investigate using shipment vs. received weight and resolve urgently. #DTDC
Ticket ID 29689606

[Ashish Gupta @ashishg_2702]

@DTDCIndia @DTDCIndia AWB Z1000853862: Promised 3–4 days, delivered after 10 days, and one item is missing. Please investigate using shipment vs. received weight and resolve urgently. #DTDC
Ticket ID 29689606

[Ashish Gupta @ashishg_2702]

@DTDCIndia @DTDCIndia AWB Z1000853862: Promised 3–4 days, delivered after 10 days, and one item is missing. Please investigate using shipment vs. received weight and resolve urgently. #DTDC
Ticket ID 29689606

[Ashish Gupta @ashishg_2702]

@DTDCIndia @DTDCIndia AWB Z1000853862: Promised 3–4 days, delivered after 10 days, and one item is missing. Please investigate using shipment vs. received weight and resolve urgently. #DTDC
Ticket ID 29689606

[Ashish Gupta @ashishg_2702]

@DTDCIndia @DTDCIndia AWB Z1000853862: Promised 3–4 days, delivered after 10 days, and one item is missing. Please investigate using shipment vs. received weight and resolve urgently. #DTDC
Ticket ID 29689606

[Ashish Gupta @ashishg_2702]

@DTDCIndia @DTDCIndia AWB Z1000853862: Promised 3–4 days, delivered after 10 days, and one item is missing. Please investigate using shipment vs. received weight and resolve urgently. #DTDC
Ticket ID 29689606

[Ashish Gupta @ashishg_2702]

@DTDCIndia @DTDCIndia AWB Z1000853862: Promised 3–4 days, delivered after 10 days, and one item is missing. Please investigate using shipment vs. received weight and resolve urgently. #DTDC
Ticket ID 29689606

[Ashish Gupta @ashishg_2702]

@DTDCIndia @DTDCIndia AWB Z1000853862: Promised 3–4 days, delivered after 10 days, and one item is missing. Please investigate using shipment vs. received weight and resolve urgently. #DTDC
Ticket ID 29689606

[Ashish Gupta @ashishg_2702]

@DTDCIndia @DTDCIndia AWB Z1000853862: Promised 3–4 days, delivered after 10 days, and one item is missing. Please investigate using shipment vs. received weight and resolve urgently. #DTDC
Ticket ID 29689606

[Ashish Gupta @ashishg_2702]

@DTDCIndia AWB Z1000853862: Promised 3–4 days, delivered after 10 days, and one item is missing. Please investigate using shipment vs. received weight and resolve urgently. #DTDC

[Ashish Gupta @ashishg_2702]

@noidakhabar @vinodsharmanbt School are still running from 8 to 2 pm

[Ashish Gupta @ashishg_2702]

My Lloyd AC (Service ID: 3209943, under extended warranty) has been non-functional for over 15 days.
Despite multiple calls, emails & reassurances, there’s ZERO resolution, no clear timeline, no ownership.
#RelianceDigital #CustomerService #Fail #ConsumerRights #RelianceResQ

[CA Deepak porwal @deepakporwal04]

@CeoNoida hello mam please provide nmrc bus service for botanical garden to gaur City 2.

[Ashish Gupta @ashishg_2702]

#LenovoSuport #Lenovo