Ashutosh Tripathi

Political & Legal Commentary
Public Affairs | Governance | India🇮🇳

[Ashutosh Tripathi @ashutoshknows]

@flipkartsupport My issue is still not resolved. Despite repeatedly following your instructions, providing the required documents, and completing the repair, I am now being told that the matter was already resolved. That is incorrect.

[Ashutosh Tripathi @ashutoshknows]

@flipkartsupport This is the same mail ID I was having conversation

[Ashutosh Tripathi @ashutoshknows]

@flipkartsupport My issue is still not resolved. Despite repeatedly following your instructions, providing the required documents, and completing the repair, I am now being told that the matter was already resolved. That is incorrect.

[Ashutosh Tripathi @ashutoshknows]

@flipkartsupport Please provide a clear written response confirming the reimbursement status and next steps. Kindly do not mark the matter as resolved merely because a response was sent earlier when the actual reimbursement/relief remains pending. I expect this to be addressed promptly.
#Flipkart

[Ashutosh Tripathi @ashutoshknows]

@flipkartsupport I therefore request @flipkartsupport to review the complete case history and email trail, correct the status of the complaint, and process the eligible reimbursement of the actual repair amount of ₹1,845.21.

[Ashutosh Tripathi @ashutoshknows]

@flipkartsupport @nch1915

[Ashutosh Tripathi @ashutoshknows]

Extended protection plan turned into 10+ days of frustration.
Dear @Flipkart & @oneassist_in , I purchased your Protection Plan expecting peace of mind. Instead, I've experienced repeated delays, contradictory updates, and complete lack of coordination.
@flipkartsupport

[Ashutosh Tripathi @ashutoshknows]

@flipkartsupport Moreover I don't understand, how you resolved my issue if the invoice itself says that the repair was done on the 30th August

[Ashutosh Tripathi @ashutoshknows]

@flipkartsupport I didn't get any resolution yet, I was asked to share the invoice replying back to the same mail conversation with your team, now it says this

[Ashutosh Tripathi @ashutoshknows]

@flipkartsupport My concern is not resolved yet, I was asked to share the repair invoice and now in DM I'm getting reply like my issue was resolved on 31st July

[Ashutosh Tripathi @ashutoshknows]

@zomato @zomatocare This is my final request for resolution—please review the evidence, escalate this to a senior team, and process the appropriate refund.

[Ashutosh Tripathi @ashutoshknows]

@zomato @zomatocare I have the call recording, call-history proof, and an opening video clearly supporting my complaint.

Despite this, Zomato denied the refund stating there was “no verifiable evidence.”

I have provided all relevant evidence from my side.

[Ashutosh Tripathi @ashutoshknows]

@Flipkart @oneassist_in @flipkartsupport If this continues, I will pursue remedies available under the Consumer Protection Act, 2019, and place the complete record of chats, SMS messages, and service commitments before the appropriate consumer authorities.
#ConsumerRights #Flipkart #OneAssist @flipkartsupport

[Ashutosh Tripathi @ashutoshknows]

@Flipkart @oneassist_in @flipkartsupport The issue is not just the repair—it's the repeated failures in communication and execution.
I request @Flipkart and @oneassist_in to intervene immediately and resolve this matter without any further delay.