@virginmedia Hello. I get fed up with talking to a bot who keeps telling me there is nothing wrong. The service is appalling when trying to work from home. I have 3 months left on the contract and at this rate will not be renewing
@LeakBot_HQ I have just been sent a detector but when pulling the battery tab out it has ripped and left part of the tab in the box so it can’t be activated.
@IzzyBeeBad@LeakBot_HQ Hi Izzy, have you tried Hi Ash. To fix this issue you need to reseat the batteries. Hold the LeakBot in front of you and then place both of your thumbs at the bottom corners of the face, before pushing the face upwards. This will access the batteries.
@virginmedia having spent 5hrs over 2 days on the phone to you guys. I still don’t know what contract I’m on now as I keep getting sent conflicting contracts. Why?