Asim Dabir

[Asim Dabir @asimdabir]

@ashesh_sharma1 @Flipkart @flipkartsupport @PUMA Anyone coming across the pathetic service of e-commerce sites on cases- orders not received or refunds not received and payment done through credit or debit bank , please raise a transactional dispute with the bank and bank will resolve the issue in your favour. @BandBajaateRaho

[Asim Dabir @asimdabir]

Anyone coming across the pathetic service of e-commerce sites on cases- orders not received or refunds not received and payment done through credit or debit bank , please raise a transactional dispute with the bank and bank will resolve the issue in your favour. @BandBajaateRaho

[Asim Dabir @asimdabir]

Day-2 Order Id - OD328332853659076200 Grocery order cancelled by seller and mark the refunds as processed, no refund received, credit card statement shared. Kindly look into it. Incident Id- IN23061816004691863989 @flipkartsupport @BandBajaateRaho

[Asim Dabir @asimdabir]

@flipkartsupport Thank you for the support, the product is delivered.
It just took 36 days, 250+ tweets/posts, 20+ emails and 10+ hours calls to flipkart helpline and 2-3 sleepless nights, in total 100+ hours just to get a product delivered which was wrongly marked as delivered.

[Asim Dabir @asimdabir]

Thank you @BandBajaateRaho @consumr_rights @jagograhakjago for escalating the issue to a wider audience and support .. Flipkart delivered the refrigerator after 36 days...

[Asim Dabir @asimdabir]

Day-35 #boycoyttflipkart Ordered refrigerator -logistics team marked as delivered, but no product is delivered. Flipkart agreed that the product is not delivered and will resend the product.Flipkart is not sending the product

[FlipkartSupport @flipkartsupport]

Thanks for the shoutout. It gives us great pleasure to see such kind words come our way from valued customers like you.

[Asim Dabir @asimdabir]

Day-35 #boycoyttflipkart Ordered refrigerator -logistics team marked as delivered, but no product is delivered. Flipkart agreed that the product is not delivered and will resend the product.Flipkart is not sending the product.

[FlipkartSupport @flipkartsupport]

Thanks for letting us know that we could be of help. We look forward to assisting you with any query at any time! We look forward to serving you again.

[Asim Dabir @asimdabir]

Day-35 #boycoyttflipkart Ordered refrigerator -logistics team marked as delivered, but no product is delivered. Flipkart agreed that the product is not delivered and will resend the product.They are not sending the product @flipkartsupport @BandBajaateRaho @consumr_rights

[Asim Dabir @asimdabir]

Flipkart Service Delivery Model
Flipkart Helpline - It is outsourced to another company , only log issues can't resolve.
Social Media Team - Outsourced. They only say- We are looking into the concern.
Resolution Team- Unreachable by customers.
@flipkartsupport @BandBajaateRaho

[Asim Dabir @asimdabir]

Day-34 #boycoyttflipkart Ordered refrigerator -logistics team marked as delivered, but no product is delivered. Flipkart agreed that the product is not delivered and will resend the product.They are not sending the product @flipkartsupport @BandBajaateRaho @consumr_rights

[Asim Dabir @asimdabir]

How to get the issue addressed by Flipkart service team
Flipkart Helpline - It is outsourced to another company , only log issues can't resolve.
Social Media Team - They only say- We are looking into the concern.
Resolution Team- Unreachable by customers.
@flipkartsupport

[Asim Dabir @asimdabir]

Tweet in Public Safety
Scammers respond to every post of flipkart as can be seen on screen shot and will request to call helpline.
They will post as flipkart representative and will tell you to download the App. Please don't download the App else your bank bal will become zero.

[Asim Dabir @asimdabir]

Day-34 Ordered refrigerator -logistics team marked as delivered, but no product is delivered. Day 4- Flipkart agreed that the product is not delivered and will resend the product. Not sure by when?. @flipkartsupport @BandBajaateRaho

[Asim Dabir @asimdabir]

Day-34 Ordered refrigerator -logistics team marked as delivered, but no product is delivered. Day 4- Flipkart agreed that the product is not delivered and will resend the product. Not sure by when?. @flipkartsupport

[Asim Dabir @asimdabir]

Day-33 Ordered refrigerator -logistics team marked as delivered, but no product is delivered.
New Fight for Justice - Day 3- Flipkart agreed that the product is not delivered and will resend the product. Not sure by when?. @flipkartsupport

[Asim Dabir @asimdabir]

@flipkartsupport 31 days, 120+ hours of follow up and tweets/post, 3-4 sleepless nights, just to get a response from Flipkart support.Thank you for the action and the solutionI have responded to the mail and accepted the solution, request to please create the order and get the product delivered.

[Asim Dabir @asimdabir]

Day-31 #BoycottFlipkart Ordered refrigerator -logistics team marked as delivered, but no product is delivered. It is a complete failure of the entire Pan India flipkart support team even to provide an update. @flipkartsupport @consumr_rights @BandBajaateRaho

[Asim Dabir @asimdabir]

@flipkartsupport It will take 5 years

[Asim Dabir @asimdabir]

@flipkartsupport What you are now looking into from last 31 days

[Asim Dabir @asimdabir]

Day-31 #BoycottFlipkart Ordered refrigerator -logistics team marked as delivered, but no product is delivered. It is a complete failure of the entire Pan India flipkart support team even to provide an update. @flipkartsupport @consumr_rights @BandBajaateRaho

[Asim Dabir @asimdabir]

@flipkartsupport The service team has marked all issues and complaints as resolved to target 100% resolution rate.