Ask_AM3

Your Twitter resource for Access Media 3 customer service inquiries.
Follow @accessmedia3 for information about programming, events, and breaking AM3 news.

[Ask_AM3 @Ask_AM3]

@maryiskickass @accessmedia3 Sorry for the delay in reply. We're currently migrating to a different system and that's unfortunately causing long hold times. Were you able to get through to anyone? DM me your info and I'll be happy to help.

[Ask_AM3 @Ask_AM3]

@nicole_usetheH @accessmedia3 @DIRECTVService DM me your account info (name, address, phone number) and I'll be happy to look into this for you.

[Ask_AM3 @Ask_AM3]

@nicole_usetheH @accessmedia3 @DIRECTVService No problem! Hopefully you'll see much better service going forward. If you're still having issues when you get home please give our 24/7 tech support a call. There's a slight chance we'll have to do something on our end to get you back up and running.

[Ask_AM3 @Ask_AM3]

@gpfarris @DIRECTV @DIRECTVService I'm sorry you experienced poor service. Please DM me your information and I'll be happy to look into this for you.

[Ask_AM3 @Ask_AM3]

@_Eph_320 Can you DM me your information? I'll look into it and see what's going on at the property.

[Ask_AM3 @Ask_AM3]

@CollinHardash There was a brief service interruption yesterday, but it should be resolved. If you're still having issues DM me your info to see what's up.

[Ask_AM3 @Ask_AM3]

@ThreeSixRafia I'm sorry you experienced service issues. DM me your information and I'll see what's going on at your property.

[Ask_AM3 @Ask_AM3]

@gpfarris @DIRECTV @accessmedia3 Hi, Gene. I'm sorry you've had issues with our service. DM me your information and I'll be happy to help.

[Ask_AM3 @Ask_AM3]

@lindstx84 That's strange. Please email us at [email protected]. We are sorry for your inconvenience.

[Ask_AM3 @Ask_AM3]

@lindstx84 We are terribly sorry to hear of your on going issue with service. Please Dm your account info in order to escalate this issue. Thank you

[Ask_AM3 @Ask_AM3]

@bengrimshaw84 There may be outage issues within your area. Are you located at City Towne Condos?

[Ask_AM3 @Ask_AM3]

@JBennett_58 @accessmedia3 @Speedtest I'm sorry, this seems to be an individual issue. There is no reported property outage. Please call us at 866-263-3241. Thank you Justin!

[Ask_AM3 @Ask_AM3]

@JBennett_58 @accessmedia3 @Speedtest We are terribly sorry to hear your recent inconvenience with service. Please DM you account information in order to escalate this. Thank you

[Ask_AM3 @Ask_AM3]

@Lyndondaniel9 @accessmedia3 Oh No! We are sorry to hear of your recent inconvenience with service. We are experiencing a high level outage within your area.

[Ask_AM3 @Ask_AM3]

@alysonramsey We are currently working diligently to have service actively up and running.

[Ask_AM3 @Ask_AM3]

@alysonramsey There is no registered outage at your location. This may be an individual issue, please contact us for additional troubleshooting. Thank you

[Ask_AM3 @Ask_AM3]

@apbitner We are sorry about the inconvenience. We are working to resolve this outage ASAP. Thank you for your patience.

[Ask_AM3 @Ask_AM3]

@simasays The high winds yesterday seem to have knocked out some channels at that property. We have techs addressing it first thing today.

[Ask_AM3 @Ask_AM3]

@MBalzo May I have your Dish account number?