Ajay Sharma

[Ajay Sharma @askajayt]

@airindia Air india never gave right information about cancellation of AI 187 and ground support was very disappointing.

[Ajay Sharma @askajayt]

@airindia # late flight , 20 hrs late. Never fly again.

[Ajay Sharma @askajayt]

@airindia where international travellers can complain about your delayed departure . AI 187 is more than 8 hours late.

[Ajay Sharma @askajayt]

@SheetalChib @airindia @MoCA_India @republic @RNTata2000

[Ajay Sharma @askajayt]

# AI187 Delhi to Toronto flight delayed

[Ajay Sharma @askajayt]

It’s 10:37 in Delhi, Plane is still not departed, people are in bus rather than plane.

[Ajay Sharma @askajayt]

Shame

[Ajay Sharma @askajayt]

7 hours delayed, still no confirmation of departure.

[Ajay Sharma @askajayt]

7 hours delayed, still no confirmation of departure.

[Ajay Sharma @askajayt]

@airindia @AmanSingha7643 What are backup plans. We are frustrated. Our parents are on AI 187.

[Ajay Sharma @askajayt]

@airindia @Arpana512983 Still nothing is confirmed by ground authorities about departure. All out lies and excuses.

[Ajay Sharma @askajayt]

@Arpana512983 @campbellwilson No wonder, worst customer experience ever.

[Arpana @Arpana512983]

@campbellwilson AI187 delayed for more than 7 hours and we are getting no updates from ground crew. My parents are over 70 years old and have been waiting for more than 10 hours. What are you going to do to compensate for their health and time?#airindia #badmanagment

[Ajay Sharma @askajayt]

@airindia @AmanSingha7643 What are backup plans. We are frustrated. Our parents are on AI 187.

[Ajay Sharma @askajayt]

@Arpana512983 @campbellwilson No wonder, worst customer experience ever.

[Ajay Sharma @askajayt]

@airindia Can you confirm the exact time of departure

[Ajay Sharma @askajayt]

@airindia My parents are suffering at IGI, flight is four hours delayed. AI 187, no update from staff.

[Air India @airindia]

@askajayt Dear Mr. Sharma, we truly regret to note the disruptions. Please be rest assured that our team is actively working to address the delay and appreciate your ongoing support and understanding. We are also alerting our team to provide necessary assistance to the passengers.

[Ajay Sharma @askajayt]

@airindia Thank you for your reply, my parents have been stranded at the airport for the past 7 hours they r in their 70s and have been up all night with no information on AI 187. We understand you are working on this but the response is far too delayed and adding to additional botheration

[Ajay Sharma @askajayt]

@airindia What are the reason for this delay AI, please answer