Aniket Kavlekar

[Aniket Kavlekar @askavlekar]

@Lynx_Air seems you are hitting the chart at the top of being worse in service. My flight Y9-108 yet to take off but already 4hrs delay, I called customer service but no response even after 120 mins, being at call. Can someone respond?

[anand mahindra @anandmahindra]

If MBA students spent a day with him it would be a compressed course in Customer Experience Management. This man’s not only an auto driver… he’s a Professor of Management. @sumanmishra_1 let’s learn from him…

[Jeff Bezos @JeffBezos]

Thanks @jonerlichman. 25 years ago today. Note the Netscape browser.

[York University News @YorkUnews]

The new James Webb Space Telescope #JWST is expected to launch this month. What will it do? “It will completely revolutionize all aspects of astronomy,” says @YorkUScience Prof Adam Muzzin, who leads a working group on the CANUCS telescope project https://t.co/a7RWWuih3Q

[venika gogna @venikagogna]

Can't believe this course is over! Amazing course, amazing class, amazing professor! I will miss this Wednesday morning ritual! Thank you @DrGiesler for a wonderful learning experience! #CX21

[kinza raza @KinzaRaza2]

Last session of #CX21! Kudos to @DrGiesler and all these talented individuals who made this virtual class experience totally worth it!🙌

#Schuligan #CX21

[Vineet @VineetLovesVEG]

Created this video for the #CX21 course on how to improve the customer experience on @Instagram to reduce the ill-effects of using the platform!
It was great working with the team @askavlekar @joydeepgrewal @dhruvbalhara @MrrinaliGupta and Niki!

@DrGiesler

[Sundar Pichai @sundarpichai]

What a legacy, one of my favorites to watch ever!

[York University News @YorkUnews]

Varatha Shanmuganathan, the oldest person to graduate with a master's degree from @yorkuniversity, advises future generations of students to be global thinkers https://t.co/B4IeCrg3fU #YorkUConvo @YorkUAlumni

[York University @YorkUniversity]

I was working in the library late one night when my eyes beheld an eerie sight 💀 Happy Halloween #YorkU!

[Danyu He @danyu0122]

Glad to be part of this creative team to explore how new tech is changing people's life by taking care of the CX design! As a customer myself, I really need James to be my 'butler' to give me a healthier diet! #CX21

[Aniket Kavlekar @askavlekar]

@VineetLovesVEG

[Aniket Kavlekar @askavlekar]

Week 6 of #CX21, Via CX Poster Presentation; Explored 6different scenarios of a day from a viewpoint of customer. We explain how @Spotify transforms the "music space into moment space" by leveraging CX principles, thanks to @DrGiesler

[Aniket Kavlekar @askavlekar]

@joydeepgrewal

[Vineet @VineetLovesVEG]

Worked with @askavlekar, @dhruvbalhara, @joydeepgrewal, @MrrinaliGupta and Shiyuan Liu to create this poster for #CX21. We presented how @Spotify enhances the customer experience through time-space and Homification concepts. Great team to work with!
@DrGiesler

[Aniket Kavlekar @askavlekar]

Week 5 of @DrGiesler's lesson was mainly about discovering #Homified items. A photo frame given to me by a close friend, @sanmaan_13 , acts as therapy and serves as a reminder of the time I spent riding back home. #CX21

[Ela Veresiu @DrVeresiu]

Interested in pursuing a Ph.D. @yorkuniversity's @SchulichSchool? Our first virtual info session is happening tomorrow, Oct 14th, at 9:00AM EST!! Register here: https://t.co/XZxntAcGQt

[Justin Trudeau @JustinTrudeau]

It’s okay to not be okay. And it’s okay to feel anxious, stressed, or overwhelmed. But you are not alone, know that. And know that we’ll keep working - today and every day - to make sure you can get the care and support you need. #WorldMentalHealthDay https://t.co/QN5ho2ixv4

[York U Research & Innovation @YUResearch]

After the huge blackout of #Facebook, #Instagram & #Whatsapp on Monday costing the company $79m in lost ad revenue, what should media buyers be thinking about today? Prof @DrGiesler weighs in. Click here to read more. | https://t.co/67UmOMqhx3 @SchulichSchool