Herald

Herald helps you organize and quantify customer feedback to make better products. YC W19.

[Herald @AskHerald]

A+ stack, highly recommend 🙌🏼

[Nico @NezhatNico]

@imkarthikk We primarily use @AskHerald for tracking customer feedback / customer facing roadmaps & @linear for issue tracking / internal roadmap.

Some @NotionHQ magic ✨ is sprinkled on top.

[Herald @AskHerald]

Facts. Get yours looking like this with https://t.co/dKqYjmh5j2 in minutes. Free, customizable, built with NextJS + hosted on @vercel, all the good stuff . Check out ours for reference: https://t.co/pJEQuO8Lgq

[Brian Lovin @brian_lovin]

It's official: your changelog has to look like this now.

[Herald @AskHerald]

Thanks Daryna! We ❤️ giving teams user feedback superpowers! In fact, if you sign up before the end of November, you can get them for 25% off your first six months with coupon code PHLAUNCH 🔥🔥

[Daryna Kulya @darynakulya]

@FarzaTV Thank you! Easy to do since your feedback is so good.

Just took a look at the feedback thread we have - crazy that we've shipper 8/10 things on that list :)

More to come!

ps - shout-out to @AskHerald on making this easier! It's a superpower ;)

[Herald @AskHerald]

Drop any feedback about the idea, product, approach, (whatever!) on the listing! We (quite literally) thrive on feedback.

[Herald @AskHerald]

It's happening! Launch day for Herald on @ProductHunt. After months working with and learning from amazing early customers who care deeply about their user feedback process, we're so excited to share what we've built. https://t.co/lnZOsfLXwc

[Herald @AskHerald]

❤️❤️❤️

[Joe Ahearn @textbrain]

Great customer feedback platform named Herald (@AskHerald) just launched on Product Hunt this morning.

We use it every day at @withfriends_co. Check it out here: https://t.co/L6IDdgCLSN

[Herald @AskHerald]

Startups should definitely be spending just as much money on customer feedback software 🙃

[Spencer Fry @spencerfry]

Startups spend a lot of money on dev and design yet customer research and copy are often afterthoughts.

This continues to baffle me.

How can you build without knowing your customer, and reach them without writing copy that speaks to them?

[Herald @AskHerald]

Some companies just raise the bar for customer experience. OpenPhone is undoubtedly one of those companies. We love helping them get the job done! Check out how @darynakulya and @Ty_G_Hill use feedback to power product development. 🏃🏼‍♂️🏃🏼‍♂️

[Quo (formerly OpenPhone) @gowithquo]

1/ We've been asked by many founders about how we collect and implement customer feedback.

@Ty_G_Hill has shared the ins & outs of the process (including links to actual surveys) and tools we use.

Want to learn more from your customers? This is for you.

https://t.co/wjP2Z8wxgf

[Herald @AskHerald]

@Christophepas @rahulvohra Can you clarify what do you mean by "dispappointed by the tool"?

[Herald @AskHerald]

"Every time you forget to put feedback in Herald a students gets an F". @JeppssonB - This poster made our day! Thanks for reminding your colleagues at @Matteappen that customer feedback is key!

[Herald @AskHerald]

In today's climate, it is always good to double down your team's focus on customers. Subscribe to Userstand for more conversations coming up with founders/leaders of customer-obsessed startups.

[Herald @AskHerald]

Had the opportunity to talk to @omri_mor about how customer development has shaped @RoutableHQ . Omri goes in depth about how Routable scaled to 300 prospects before starting development. Read the entire conversation on the Userstand blog: https://t.co/XU9wvlHpRI

[Herald @AskHerald]

Thanks for the love, @nealjean1 + team @beaconsai! We love supporting our users however we can, especially by listening and building features to make their lives easier. Become a customer and see for yourself :) httsp://www.heraldhq.com

[Neal Jean @nealjean1]

To make sure that you're squeezing as much learning as possible out of the data you collect, I highly recommend @AskHerald

They'll help you track and organize your data in one place so that you can actually use it to make decisions and prioritize

[Herald @AskHerald]

Critical thread on why customer feedback is vital for every startup, regardless of size. What changes is how you parse/respond to it. Herald is here to help you through every stage of that journey, from 0 customers to 10,000+!

[Spencer Fry @spencerfry]

I’m well-known for talking to lots of customers.

In 2017, I spoke to 4,000+ on live chat alone. That doesn’t include the weekly webinars I do for prospective @podia customers.

But as we’ve grown, how has customer feedback changed for us (and is it still valuable)?

A thread 👇

[Herald @AskHerald]

@googlechrome Is the Chrome webstore down? Seems like extension listings are 404ing?

[Herald @AskHerald]

In today's climate, it is always good to double down your team's focus on customers. Subscribe to Userstand for more conversations coming up with founders/leaders of customer-obsessed startups. https://t.co/yITBmqRUwM

[Herald @AskHerald]

Had the opportunity to talk to @calvinfo about how @segment met the needs of customers in the early days. Read the entire conversation on the Userstand blog: https://t.co/PK74i4nHPG

[Herald @AskHerald]

For our latest updates, check out the Herald Changelog (Pro tip: you can get a beautiful changelog just like this—with your own brand colors and logo—in minutes, with Herald!). https://t.co/RBHvLaFFl2

[Herald @AskHerald]

We just shipped Personas: the most powerful way to slice and dice your customers' feedback. Create granular user segments with data automatically synced from @intercom
so that you can prioritize the needs of your most important customers! https://t.co/ggzrL6P74H

[Herald @AskHerald]

You can now also customize the logo, colors, and text that appear on your Herald Public Portal. Align the experience for your changelog and roadmap with the rest of your product!