Ask Infusionsoft

Have questions about @Infusionsoft? Ask Infusionsoft is here to answer your support questions! We're here to help Mon-Fri 8AM-5PM MST

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@meyer_crf Hi Meyer,

We are sorry to hear that you had a poor experience. Sending you a DM to see how we can help!

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@TalkDuringMovie Hi Jason. We're sorry for the extended wait times. Like many businesses, we're experiencing staffing shortages. We recommend using chat support for shorter wait times.

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@tweetsmcge Hello Joseph,

I apologize for the long wait times and poor experience. It appears I am unable to message you. I responded to another tweet of yours directed at our other handle, but you can direct message either account for assistance. Thank you.

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@tweetsmcge Hello Joseph.

I'm sorry to hear that. It looks like I am unable to send you a direct message. Please feel free to message me so that I can assist and look further into your chat experience. Thank you.

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@Girvi2 Hello V.

We did have a Known Issue that was causing Landing Pages that contained Checkboxes, Dropdowns, or Listboxes to be unable to publish. The issue was resolved a little earlier today.

Sending you a direct message to check in. Thank you.

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@TheAndyMichaels Hello Andy.

A known issue was discovered and resolved yesterday that impacted some API usage and Login functions.

I'm sending you a direct message to check in and make sure that things are back to normal on your end. We apologize for the disruption.

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@marksorens Hello Mark. This was that has since been resolved. Thank you for your patience.

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@PatBlackstaffe Yes! Patti, we are sending you a direct message now to assist. :)

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@momsforshade Keap is taking appropriate actions regarding violations of its Terms of Service and Acceptable Use Policy.

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@LondonResiProp Hello. We are not having server problems. If you sent us your app id please We will make the team aware.

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@DaveCookUK @Infusionsoft @APIInfusionsoft Hello Dave. We are sorry to hear you are having difficulties setting up an integration. Please send us a message and we can assist you and point you in the right direction for assistance. https://t.co/0E0MRtz1Nz

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@DaveCookUK Hello Dave. Are you still needing help with setup your developer account and sandbox? Please send us a message and we can assist right away! https://t.co/0E0MRtz1Nz

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@venussmileygal @Infusionsoft @KeapGrowing Hello! We are sorry that you and your applications were impacted by these 502 errors. They have since been resolved. https://t.co/G93bjWHgb6 Thank you for your time.

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@laurenmcdgogogo We are sorry to hear that you were impacted by these 502 errors. They have since been resolved. https://t.co/G93bjWHgb6

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@lywyn @gmail Hello Darren. We are sorry to hear you are getting spam. Please report this to email abuse: [email protected]

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@lywyn @gmail Hello Darren. We are sorry to hear you are getting spam. Please report this to email abuse: [email protected]

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@bobhiler We apologize for this interruption and appreciate your patience while we work to resolve this right away.
https://t.co/ll3gipP9j9

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@AmeliaBourdeau Hello Amelia. We are sorry to hear you are getting Spam submissions from your Infusionsoft form. Here are a few helpful resources. https://t.co/H1LIAow1SS & https://t.co/nOLBlaG85U Please send us a message, if you need more help. Thank you. https://t.co/0E0MRtz1Nz

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@laurenmcdgogogo @KeapGrowing I am sorry to hear this was your experience. Please send us a message with your account info so we can locate the interaction as well as your best contact info so we can be in touch to assist. Thank you. https://t.co/0E0MRtz1Nz

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@ASL_Hoogers Thank you, Allyson. You can turn the pop-ups off via the Tasks in the contact record or from the Campaign where they are being created. I shared feedback with our product team about incorporating a simpler method to accomplish this as well.