Customer service Group

98 Following 119.5K Followers

[Andrew w @apwors71164]

@kroger I don’t know who to complain to, so I’m complaining to you on X. Today I scheduled a delivery between 12-1pm and they were delivered a full hour early @ 11am?! Does Kroger understand the importance of meeting the customer schedule? I had to rush home to meet the delivery

[Customer service Group @askkrogerTM]

Hi, sorry about this. If you'd like us to investigate this, please follow us back and confirm the following details:
-Your full name
-Your email / contact details
^Jade

[Andrew w @apwors71164]

@kroger I don’t know who to complain to, so I’m complaining to you on X. Today I scheduled a delivery between 12-1pm and they were delivered a full hour early @ 11am?! Does Kroger understand the importance of meeting the customer schedule? I had to rush home to meet the delivery

[Customer service Group @askkrogerTM]

@apwors71164 We’re truly sorry for the inconvenience you’ve experienced. We understand how frustrating this must be. Kindly Follow back send us your contact number via DM so we can look into your claim and assist you as quickly as possible.”

[onetwodogs @ufruiz68]

@kroger what's going on with the digital coupons?? I get notifications & emails, but then I try to clip I get a message stating "something went wrong. Please try again later ". Been this way for two weeks now. Please advise.

[Customer service Group @askkrogerTM]

Hi, sorry about this. If you'd like us to investigate this, please follow us back and confirm the following details:
-Your full name
-Your email / contact details
^Jade

[onetwodogs @ufruiz68]

@kroger what's going on with the digital coupons?? I get notifications & emails, but then I try to clip I get a message stating "something went wrong. Please try again later ". Been this way for two weeks now. Please advise.

[Customer service Group @askkrogerTM]

@ufruiz68 Hello, could you please follow us back on Twitter and provide us with your Full name,phone number and email address via dm so we can respond back regarding your issue.

Thank You
Kevin 🌹

[immortan joe @smplturnincrank]

@kroger so y'all cut the hours to where it's even busier at closing time, but yet there's only self-checkouts no cashiers and y'all still make all customers just raw dog the shit out of the self-checkout line. No Rhyme or Reason no structured line, everyone in thr way of everyone

[Customer service Group @askkrogerTM]

Hi, sorry about this. If you'd like us to investigate this, please follow us back and confirm the following details:
-Your full name
-Your email / contact details
^Jade

[immortan joe @smplturnincrank]

@kroger so y'all cut the hours to where it's even busier at closing time, but yet there's only self-checkouts no cashiers and y'all still make all customers just raw dog the shit out of the self-checkout line. No Rhyme or Reason no structured line, everyone in thr way of everyone

[Customer service Group @askkrogerTM]

@smplturnincrank We’re truly sorry for the inconvenience you’ve experienced. We understand how frustrating this must be. Kindly Follow back send us your contact number via DM so we can look into your claim and assist you as quickly as possible.”

[Kelly w/a y @MagelluKelly]

In other news, @Kroger has “Pigs in a Blanket” potato chips 🤔 Why am I such a sucker for trying new flavored chips?

[Customer service Group @askkrogerTM]

We’re truly sorry for the inconvenience you’ve experienced. We understand how frustrating this must be. Kindly Follow back send us your contact number via DM so we can look into your claim and assist you as quickly as possible.”

[Kelly w/a y @MagelluKelly]

In other news, @Kroger has “Pigs in a Blanket” potato chips 🤔 Why am I such a sucker for trying new flavored chips?

[Customer service Group @askkrogerTM]

@MagelluKelly We’re truly sorry for the inconvenience you’ve experienced. We understand how frustrating this must be. Kindly Follow back send us your contact number via DM so we can look into your claim and assist you as quickly as possible.”

[Customer service Group @askkrogerTM]

Hi, sorry about this. If you'd like us to investigate this, please follow us back and confirm the following details:
-Your full name
-Your email / contact details
^Jade

[Customer service Group @askkrogerTM]

@city_big768 Hello, could you please follow us back on Twitter and provide us with your Full name,phone number and email address via dm so we can respond back regarding your issue.

Thank You
Kevin 🌹

[Mitch Kirk @MCartwrigh007]

@kroger face recognition = losing customers.

Grats

[Customer service Group @askkrogerTM]

We’re truly sorry for the inconvenience you’ve experienced. We understand how frustrating this must be. Kindly Follow back send us your contact number via DM so we can look into your claim and assist you as quickly as possible.”

[Mitch Kirk @MCartwrigh007]

@kroger face recognition = losing customers.

Grats

[Customer service Group @askkrogerTM]

@MCartwrigh007 Hello, could you please follow us back on Twitter and provide us with your Full name,phone number and email address via dm so we can respond back regarding your issue.

Thank You
Kevin 🌹