Still waiting for my own money back. No assets, very limited email help it’s a scary thing for America 🇺🇸 when regulations aren’t enforced or followed. I’ve been super patient and I’ve allowed them the opportunity to rectify the matter for me and return my assets and enable my account. I’m a licensed financial person and this is definitely not in accordance with the law. I have never had any issues using Binance all of these years until this United States website. The overseas team is so attentive to making sure that things are handled properly. I am so disappointed 😔
Still waiting for my own money back. No assets, very limited email help it’s a scary thing for America 🇺🇸 when regulations aren’t enforced or followed. I’ve been super patient and I’ve allowed them the opportunity to rectify the matter for me and return my assets and enable my account. I’m a licensed financial person and this is definitely not in accordance with the law. I have never had any issues using Binance all of these years until this United States website. The overseas team is so attentive to making sure that things are handled properly. I am so disappointed 😔
Still waiting two months later for my assets Wow 🤯 this is going to make a very interesting storyline. If someone buys bitcoin or ether on your platform, it should be delivered to the Wallet address. It’s a very simple process even if they’re trading it it also should be delivered. I am Just in an email thread with your team for weeks no escalation no funds , My account is disabled, and I can’t even withdraw the rest of my funds to continue. I’m missing my assets. I cannot exchange it and I cannot withdraw. What is the point of making Binance US and why is this taking Over 60 days ?
@BinanceUShelp ticket #2799431 I have had multiple chats in regarding to my missing 12 trading transactions for my bitcoin and ether that are not showing up in my account for a month now. I have not withdrawn any money or made any further transactions as it is not been properly credited. I require an immediate assistance from your recovery team and assisting to knowing exactly where are my assets.
I appreciate your timely response. I will give 24 hours after the holiday for a response from your team. I have only speaking to your virtual agents who are not fully equipped to handle this glitch issue. We deserve better service when it comes to funds and assets that are missing and being able to have an investigation team be placed so that we could prevent further complications and the client who is putting the asset on the exchange feel more comfortable. The answers I’ve been receiving such as I don’t know when you’re gonna get a response is unacceptable for missing funds. I appreciate your help and quick attention.
@BinanceUShelp ticket #2799431 I have had multiple chats in regarding to my missing 12 trading transactions for my bitcoin and ether that are not showing up in my account for a month now. I have not withdrawn any money or made any further transactions as it is not been properly credited. I require an immediate assistance from your recovery team and assisting to knowing exactly where are my assets.
@Resolve_1lmedia@BinanceUShelp No, it’s not going to happen that way because they made us sign to the US platform so I will take it all the way up to the top, including the securities administration, including until I receive my proper credit for my funds.
@Resolve_1lmedia@BinanceUShelp Not yet . I have already given 48 hours since the last interaction about the investigation and they do not have a timeframe for help, but this needs to be escalated because my assets are not there.
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