If the package is genuinely untraceable, tell me what happened and provide an immediate resolution instead of asking me to wait indefinitely.
A customer should not have to fight for an order they have already paid for.
#Flipkart#BBD#FlipkartDelay#CustomerExperience
Dear @Flipkart, how is this acceptable? My laptop has still not been delivered, and for the past ONE WEEK, all I’ve been hearing is, “You’ll get an update soon.” But there’s no delivery, no proper resolution, and no clear answer.
#BBD
I ordered during Big Billion Days, trusted your platform, and paid for my purchase. Now I’m left chasing customer care and managers for an update that never comes.
@FlipkartSupport, enough with the repetitive assurances. Where is my laptop?
To make matters worse, your managers themselves have told me that my package is untraceable. How can a customer’s order become untraceable, and why am I still being made to wait without a concrete solution?
#bbd
If customers have to worry about delivery delays and exchange rejections, what’s the point of waiting for Big Billion Days? We deserve transparency and a reliable shopping experience.
#Flipkart#BigBillionDays#CustomerExperience
Dear @Flipkart, what’s happening with your Big Billion Days deliveries? 🤔
I’ve ordered a laptop with an exchange offer, but my delivery date has already been extended by 3 days. Now I’m worried whether my order will be cancelled or whether I’ll face the same exchange rejection
issue I experienced with my phone.
I’ve trusted Flipkart for years, but this kind of uncertainty is frustrating. Customers plan their purchases around BBD offers, budgets, and delivery dates. We shouldn’t have to keep wondering whether our orders will actually be delivered
as promised.
@FlipkartSupport, can you please clarify why my delivery has been delayed by 3 days and confirm whether my laptop order and exchange are still on track?
@TrakinTech@ArunPrabhuDesai — would appreciate your help in bringing attention to this issue.
Dear @Flipkart, I had expectations from you, and you’ve certainly managed to disappoint me this Big Billion Days. 🙂
I exchanged 3–4 phones through Flipkart in the past, and every experience went smoothly. This time, my phone, which was in near-new condition, was rejected
#bbd
But my concern is about the trust and transparency of your exchange process.
If exchange offers come with such uncertainty, what’s the point of offering them during BBD? Customers wait for these sales to get the best deals. If the offers aren’t going to be honoured fairly
#bbd
why advertise them in the first place? People might as well buy on normal days instead of waiting for BBD.
I expected a better experience from Flipkart. I hope you look into what happened and provide a proper explanation. Customers deserve transparency, not unpleasant surprises.
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