Aayush Krishnatreya

Stupid Common Man.

[Vivek Pant @18Vivekpant]

@SareenSports Worst service experience with @SareenSports

[Aayush Krishnatreya @ASKrishnatreya]

@Meta @rayban If you’re planning to buy @Meta smart glasses from the US and use them in India — read this first. @AIatMeta @Rayban
#MetaAI #RayBan #WarrantyWoes

[Aayush Krishnatreya @ASKrishnatreya]

Just two weeks ago, I was raving about my new Meta Ray-Ban smart glasses.
📸 Voice commands. 🎥 POV shots. 😎 Fit that screamed “smart CEO energy.”

But oh, the honeymoon didn’t last.

Tagging @Meta @RayBan because I’m not giving up on love this easy. @Meta @AIatMeta

[Aayush Krishnatreya @ASKrishnatreya]

@Meta @rayban After 90 mins of WhatsApp therapy with Meta Support, I’ve now been handed off to Ray-Ban.
Fingers crossed I don’t need to ship my broken glasses back to the US to access my warranty.

I just want to see the world again — through AI-powered eyes. 🥲

[Aayush Krishnatreya @ASKrishnatreya]

@ACKOIndia:
Before you send another copy-paste apology, answer this:
When will my car actually be delivered?

Why was ₹3500 promised but not credited?

Who is responsible for this mess?

#ACKO #CustomerExperience #Insurance #Accountability

[Aayush Krishnatreya @ASKrishnatreya]

It’s been 8 days since @ACKOIndia picked up my car.
They promised:
🕒 Return in 3 days
💬 Updates via app & email
💸 Compensation for delay
Here’s what actually happened 🧵

[Aayush Krishnatreya @ASKrishnatreya]

The so-called “digital-first experience” ends up being:
📉 Conflicting updates
📉 SLA breach
📉 App that shows incomplete info
📉 Garage & insurer not talking
This isn’t just bad CX—it’s a full-blown breakdown.

[Aayush Krishnatreya @ASKrishnatreya]

I’ve now filed an official complaint with @IRDAIGov against @AckoInsurance for:

Breach of service-level agreement (SLA)

False commitments

Denial of basic compensation
This isn’t just about a car. It’s about trust.

[Aayush Krishnatreya @ASKrishnatreya]

I trusted @ACKOIndia @ACKOSupport to repair and return my car in “3 days tops” as promised via email on March 24.
It's now March 27. No car. No accountability.
The revised ETA? April 3.
This is how SLA promises are broken. Here's what happened. 👇

[Aayush Krishnatreya @ASKrishnatreya]

If this is the experience after opting for their “Smart Saver Zero Depreciation” plan, I’m rethinking my renewal with @ACKOIndia .
And I’d advise others to read the fine print behind the big promises.
#CustomerExperience #Insurance #IRDAI #SLA #Acko #Accountability

[Aayush Krishnatreya @ASKrishnatreya]

@ACKOSupport Hi @ACKOSupport
It’s been several hours since your response, but I haven’t received any update yet.

I’m hoping for more than silence.

Please share a concrete update or revised ETA ASAP. This delay is affecting my day-to-day mobility and professional commitments.

[Aayush Krishnatreya @ASKrishnatreya]

Hey @ACKOIndia

Claim No. MTNDCR635174 | Car picked up: Mar 24, 2025, 10 AM

Your email clearly stated:

“We’ll fix the damage and return your car to you in 3 days tops.”

It’s now been well over that—and no update. Why the delay?
#Acko #CustomerExperience #Insurance #Delay

[Aayush Krishnatreya @ASKrishnatreya]

@ACKOSupport Appreciate the prompt response, @ACKOSupport
Will wait for a clear update on the delay and a new ETA.
Hope it’s sooner than “as soon as possible.” My office commute has been hampered due to this.

[Aayush Krishnatreya @ASKrishnatreya]

Feeling good for @Rizzvi73 and @wwasay

#PakVsNZ

[3i Infotech @3iInfotech]

Most unimpressive captain”? Well, IT seems “unf'IT’” opinions don’t age well! 😏💙 @ImRo45 & #TeamIndia

just punched their ticket to the Champions Trophy Final like true champions! 🏆

At 3i-Infotech, the right IT keeps you ahead. #IndvsAusSemifinal