Ask Service Call-Center

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Dave Hale @Dave93Hale]

@IcelandFoods I need urgent assistance with an issue that has been going on for over a month. Your contact centre in South Africa are getting nowhere with resolving my issue. Do you not have a customer care department in Deeside anymore?

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[jon wells 🇪🇺 @jonathanwells9]

Hey @IcelandFoods, why not just rebrand these as fried bread sesame seed bites, there's more prawn in a packet of Skips! But hey, at least you only put the price up by 75% eh.🫤

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[0ct4x @0ct4xi4]

What does one have to do to get a refund from @bookingcom . Its been more than 2 weeks of trying to get a refund for a booking done through their platform and they said it was unsuccessful but debited funds off my account on 17/9/2026. Frustrating

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[jon wells 🇪🇺 @jonathanwells9]

Hey @IcelandFoods, why not just rebrand these as fried bread sesame seed bites, there's more prawn in a packet of Skips! But hey, at least you only put the price up by 75% eh.🫤

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Her over there @Flaming_Ada]

@IcelandFoods 24+hrs later. Still waiting!

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Clare. @Clare_75_]

@IcelandFoods I sent a DM yesterday @IcelandFoods .

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Pure Pearl 🫧 @Grateful790]

@IcelandFoods your website is down , wont accept payments and the people at your customer care team are completely incompetent

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Michelle @Michelle3905181]

@IcelandFoods Someone has rang back. Apparently when the driver gets back they are going to put it on the next load to be delivered this evening. 🤞

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Nicola @Nicola282427]

@IcelandFoods @IcelandFoods Yet another order not showing up today, after they had rescheduled yesterday's. It's getting out of hand and you've been the talk of the town the past few weeks. Lot's of hangry customer having to find other means to feed their families. @MalcolmCWalker

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Michelle @Michelle3905181]

@IcelandFoods Can someone please make contact about a delivery that is now 2 days overdue? Thanks.

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Her over there @Flaming_Ada]

@IcelandFoods
Still waiting for a delivery that was supposed to come between 12 and 2pm, its now 7:45pm. No phone call, no text , NO FOOD!

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[stephen harris @stephenharris8]

@IcelandFoods check my DM urgently somethings gone wrong with my order confirmation but payments been taken

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Clare. @Clare_75_]

@IcelandFoods morning Iceland,had my shopping delivered earlier and all of the cleaning products were in one small flimsy bag,when i unpacked i realised the domestos bleach spray was squashed at the bottom and has leaked over everything else, not a huge issue but still not good.

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[ChelseaJay @ChelsJayxo]

Please can you read the dm ijust sent 😊
@IcelandFoods

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[@seanyedgar94 @seanyedgar1994]

@IcelandFoods reply back to my DM I replied to you. Thanks.

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[JusMeee @SpaceDanni]

@IcelandFoods my 10 for 10p code isn’t working, got it from a text from yourselves and doesn’t expire til 02/10, can you help please?

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Dave Hale @Dave93Hale]

@IcelandFoods I can’t believe after several calls, several emails and dealing with several different human beings spanning a over a period of more than a month that nobody in your South Africa contact centre has managed to resolve my simple complaint

[Ask Service Call-Center @AskServiceigp1]

@
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[@seanyedgar94 @seanyedgar1994]

@IcelandFoods please reply to my DM.