@Ryanair again you are hungry for the money but when we want a refund or cancellation within the correct timeframe you leave us with this.... piss poor once again.
I waited nearly 2 hours for my luggage, only to be told by British Airways to leave without it.
I received an email asking me to report the missing baggage, but I cannot do so without the reference number I was not given! Very disgusting!
@British_Airways
Chaos at @HeathrowAirport#T5 last night. Landed on @British_Airways from Faro before midnight. 35 mins to get on stand. Then no jetty operator and gate doors locked. Carnage in baggage hall - no bags and told to leave. Home, finally at 3am w/o cases. Sour end to holiday.
@AskTeam93076 I study these things for a living. This is an epic fail for the airports and airlines. Extremely poor communication and treatment of passengers...