Ask Air Transat

3,213 Following 55.1K Followers

[Ask Air Transat @asktransatt]

@FocusImages2024 @FocusImages2024 We're really sorry to hear about your experience. We’d really like to look into this properly, please DM us with your phone number, and email address that we can look into this for you. Thank you.

[Ask Air Transat @asktransatt]

@Kimhottie We're really sorry to hear about your experience. We’d really like to look into this properly, please DM us with your phone number, and email address that we can look into this for you. Thank you.

[Ask Air Transat @asktransatt]

Thank you for bringing this to our attention, My name is Amanda I'll be happy to assist. Please follow us so we can send you a direct message and assist you promptly.
@Danhersod

[🚜🚜 ⛪☦✌Paul Rutledge✌☦⛪ 🚜🚜 @Danhersod]

DO NOT BOOK THIS PROMO!
With Transat Holidays For Sun Packages
They do not honour previous EBB $50 credits for bookings in the past, especially when they cancel on you!
DO NOT BOOK THE SUN pkgs WITH PROMO THAT OCCURS APRIL/MAY EVERY YEAR.
IT'S A CONJOB!
@airtransat
@Transat

[Ask Air Transat @asktransatt]

@Danhersod We're sorry to hear this has happened, please send us a DM with your email address and an active phone number so we can look into this with the team and assist you further.

[Ask Air Transat @asktransatt]

@Danhersod Kindly follow back and DM your reachable WhatsApp number

[Ask Air Transat @asktransatt]

We're sorry to hear this has happened, please send us a DM with your email address and an active phone number so we can look into this with the team and assist you further.
@Danhersod

[🚜🚜 ⛪☦✌Paul Rutledge✌☦⛪ 🚜🚜 @Danhersod]

@airtransat @Transat No...just refund...no more
1 EBB was for covid...not honoured
1 EBB was for Trump..not honoured
So no..never again
You don't do what you say you will
Smells of a scam, and it is..

@airtransat
@transat

[Ask Air Transat @asktransatt]

@Danhersod Hello there!
Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable:
●Full name:
●Contact number:
●Email address

[Ask Air Transat @asktransatt]

Hello , we’ve already responded to you in DM and have sent our reply. Please check your messages when you have a moment.
@TimPearce52

[Timothy Pearce MBA, M.Ed, B.Ed (EdD, LLB, student) @TimPearce52]

@airtransat I will never fly Air Transit again. We booked a first class non stop flight from YUL to LIM. I was assigned a seat that was not a wider seat with a recline function and a leg rest. And it's not a non stop trip, which means I have to be two hours longer than planned.

[Ask Air Transat @asktransatt]

@TimPearce52 We apologize for the issue you encountered. We'd like to review your concern in detail. Please follow us and send your phone number and email via direct message so we can investigate further.
Thank you,
@TimPearce52

[Ask Air Transat @asktransatt]

@KTLmurrayy Hello, we're very sorry to hear about this. Please send us a private message that way we can better assist you. Thank you!

[Ask Air Transat @asktransatt]

We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. We would certainly like to look into this further. May we kindly follow us back so we can help connect you with the team via DM. Thanks you.
@KTLmurrayy

[Katie-Leigh Murray @KTLmurrayy]

@airtransat my luggage is damaged and the form online doesn’t work. Please help

[Ask Air Transat @asktransatt]

@KTLmurrayy We apologize for the issue you encountered. We'd like to review your concern in detail. Please follow us and send your phone number and email via direct message so we can investigate further.
Thank you,

[Ask Air Transat @asktransatt]

Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further.
@katiejaneqpr

[Katie Whitley @katiejaneqpr]

@airtransat hello, do you have any sort of online help? Trying to see if changing my booking is worthwhile for me but your website doesn’t let me click through. UK based with no landline so want to avoid a phone call.

[Ask Air Transat @asktransatt]

@katiejaneqpr Hi there we apologize for the negative experience you encountered with us. To help us review your case and provide the best possible assistance, kindly share the following details:
🟢 Full name
🟢 Email address
🟢 Phone number

[Ask Air Transat @asktransatt]

@cynthianilson Thank you for reaching out, follow back and DM your reachable number for further assistance. Thank you

[Cynthia Nilson @cynthianilson]

@airtransat worst service ever! I pay to take my carry on, they said its big, so they took it from me justvto see the other passenger do carry it! They just wanted to make my day difficult. Another things were wrong too

[Cynthia Nilson @cynthianilson]

@airtransat worst service ever! I pay to take my carry on, they said its big, so they took it from me justvto see the other passenger do carry it! They just wanted to make my day difficult. Another things were wrong too

[Ask Air Transat @asktransatt]

@cynthianilson Hi there we apologize for the negative experience you encountered with us. To help us review your case and provide the best possible assistance, kindly share the following details:
🟢 Full name
🟢 Email address
🟢 Phone number

[Ask Air Transat @asktransatt]

Have you managed to sort this out, or do you still need help with your complaint? If so, please send me a direct message with your phone number so I can look into it for you. Thanks
@cynthianilson

[Cynthia Nilson @cynthianilson]

@airtransat worst service ever! I pay to take my carry on, they said its big, so they took it from me justvto see the other passenger do carry it! They just wanted to make my day difficult. Another things were wrong too

[Ask Air Transat @asktransatt]

@for_vaughan We’re here to help and support with any questions or concerns you may have.
Feel free to reach out to us anytime—we’re always happy to assist!
👉 Make sure to follow our page to stay updated.
📩 send us a DM with your:
• Full Name
• Email Address
• Reachable WhatsApp Number

[Ask Air Transat @asktransatt]

@MaryFerLoveC Lamento mucho lo sucedido. Por favor, envíenos su código de confirmación por mensaje directo. Lo revisaremos.