AskVerifone

We're here to help! The Social Customer Care team is available to answer all of your @Verifone support questions Monday - Friday 9am - 5pm EST.

[AskVerifone @AskVerifone]

@Mainetechy If the device has been opened them the TAMPER sensors will have been triggered and the device will have to be sent in for repair.

[AskVerifone @AskVerifone]

@HarunaMusoke Hello. Your terminal provider should be able to assist you with this. What currency are we trying to apply to the unit?

[AskVerifone @AskVerifone]

@giipilot @NTLite @2Checkout @Verifone Good Morning,
Actually, Verifone does have offices of currently in Arizona

[AskVerifone @AskVerifone]

@AttorneyScruggs Can we just change the last part top read the School Board and District consent to be 'Burned at the Stake' both Figuratively and Literally

[AskVerifone @AskVerifone]

@Jery4christ Good Morning,
What type of hardware repair was needed? It sounds like the Tamper sensor was tripped.
The device will have to be repaired by a Verifone tech or sent in to the warehouse for repair.
Please go to https://t.co/oSHNJeheZa for repair info

[AskVerifone @AskVerifone]

@hobbitron @Verifone Hello,
It appears the unit may need to have some repair maintenance done. A damp cloth to wipe down the body and then possible a reboot to see if the pixels to the right of the screen clear up.

[AskVerifone @AskVerifone]

@ECUScooterGirl @Verifone Hi Kelly,
if it's happening at different stations it's possible your card issuing bank maybe requiring verification before giving the station and approval.

[AskVerifone @AskVerifone]

@BrendenLive Hi Brendon,
Actually our techs and service clients have access our our extensive KB (Knowledge Base) which have troubleshooting and documentation for issues we've found in the past to help other agents.

[AskVerifone @AskVerifone]

@mattdodd1 @Verifone Good Morning,
Can you please send us a Direct message with your contact info or you can go to https://t.co/jDOoJ7q57G

[AskVerifone @AskVerifone]

@Tyler1527 @Verifone Hi Tyler,
Can you send us a DM with your contact info (name, phone# and Email.)

[AskVerifone @AskVerifone]

@Karrryynnn Good Morning,
We're sorry for the delay in responding to you. Many people are experiencing the same issue. if you've still been unable to resolve the issue please end a DM with your contact info (Name, phone#, Email) or visit us at https://t.co/F6zaPGEgCr for CHAT assistance

[AskVerifone @AskVerifone]

@MacCullochW @Verifone Good Morning,

It appears the rest of the post got lost in the interwebs.
You can try to send a message to our sales team via the 'Contact Us' page on our website or you can send a private DM here with your contact information (Name, phone#, Email) and we can forward.

[AskVerifone @AskVerifone]

@MacCullochW @Verifone Hello,

https://t.co/DZawlTzJeA

[AskVerifone @AskVerifone]

@PhoneWorthy HI Andy,

Thank you for reach out. We do have a solution to the issue and have been providing it since the issue began.
https://t.co/CJmYGKH3jT

[AskVerifone @AskVerifone]

@PhoneWorthy HI Andy,

Thank you for reach out. We do have a solution to the issue and have been providing it since the issue began.
https://t.co/CJmYGKH3jT

[AskVerifone @AskVerifone]

@PhoneWorthy @toytowntoronto HI Andy,

Thank you for reach out. We do have a solution to the issue and have been providing it since the issue began.
https://t.co/CJmYGKH3jT

[AskVerifone @AskVerifone]

@MaryChronicJane @Verifone Hi Mary,

Please call the support# on your terminal or visit us at https://t.co/F6zaPGEgCr

[AskVerifone @AskVerifone]

@JudyWilsonFan @CNET Hi Judy,
This is a example why VeriFone and and several of our competitors have been encouraging a integration strategy that keeps the Credit Card readers as a separate encrypted device. Strong PCI compliance and updating Encryption help to keep the transaction card data secure,

[AskVerifone @AskVerifone]

@angie_toben @Verifone Please contact 800-342-9080

[AskVerifone @AskVerifone]

@roger_thakur @Verifone Hi Roger,

Our Support desk has been providing the steps for manual resolution to stop the terminals from boot cycling for the past few days. Please contact https://t.co/VUbaCu7KY9