Tech veteran with a fresh look at old problems. Bilingual husband and father with a foible for loud socks. Four-stringed instrumentalist with background vox.
Ah great - it's not just me. @etrade customer service is abysmal. That 65 minute chat wait was abandoned by me after 240 minutes. Email response is a form-letter FAQ. I won't bother with the 800 number #customerservice#failure
'Tis the season when #phishing scams abound. I liked this podcast with @Cofense Security Adviser Tonia Dudley on how users can protect themselves. Worth a listen https://t.co/xWsKONhQX3
Cool story from @microsoft employee - they run #phishing simulations to arm their users with knowledge needed to resist the #1 threat vector https://t.co/nvSjqGpwFL