Aspire

[Aspire @aspire_you]

@British_Airways @Umairkhlil So BA decided to just close my case without a resolution. So I contacted Amex and they are disputing the claim for me, so I no longer have to deal with BA and their incompetent complaints system. Would I fly BA again absolutely not as their support is appalling

[Aspire @aspire_you]

@_Online24hrs_ I lease can you look into my case being closed without a resolution there is no department to speak to someone about this it is appalling.

[Aspire @aspire_you]

@British_aird hi Melissa you said you can help me get my claim reopened as it has been closed without my refund. What do you need from me the case number was 09631912

[Aspire @aspire_you]

@British_aird Have you received my reply?

[Aspire @aspire_you]

@British_aird Hi Melissa can you please reopen the case

[Aspire @aspire_you]

@British_aird Can you please assist why has the case been closed ?

[Aspire @aspire_you]

@British_Airways Ok please help me

[Aspire @aspire_you]

@British_Airways So my case has now been closed even though I supplied the information you requested and I have not been refunded. Now going to take this to the ombudsman BA are appalling at customer service. Be careful about booking with them if you want a good customer experience.

[Aspire @aspire_you]

@British_Airways I received the case number in December and I still have not had a refund. This reflects obviously how many complaints BA actually do have. Also you take it off line from X so as to minimise the appalling way your complaints department works.

[Aspire @aspire_you]

@British_Airways following my previous message just been contacted by a scam asking me to supply personal details via lemfi. Please lease can someone from BA call me

[Aspire @aspire_you]

@CustomerE86726 I’ve just had someone call me supposedly from BA who is a scam asking me to verify myself through LEMFI this experience just gets worse

[Aspire @aspire_you]

@British_Airways I’ve lodged a complaint with BA and even messaged their head of complaints and since 13/12/25 they have still not sorted my claim out. It’s appalling how they treat their loyal customers. You cannot speak to a human, just keep asking for more information to delay

[Aspire @aspire_you]

@British_Airways Sorry no faith in you as a CEO

[Aspire @aspire_you]

@British_Airways I lodged a complaint about a long haul flight with heating broken. I called up to speak to someone as the case is closed. Guess what lodge another complaint and your Ali g me to recommend customer’s your reputation currently is appalling !

[Aspire @aspire_you]

@Uinsure_adviser still no call back from this company for our claim what an appalling service you offer. No one answered the phone or reply’s to emails. I will be taking further action on this.

[Aspire @aspire_you]

@Uinsure_adviser you are an appalling company to be associated with. We have been trying to sort a claim out since November and your staff do not return calls never will I insure with you again.

[Aspire @aspire_you]

Check out my latest article: Sometimes we don't even realise: https://t.co/7BwVfAAw2J via @LinkedIn

[Aspire @aspire_you]

Still in a queue now 100 minutes what has happened to British Airways customer service

[Aspire @aspire_you]

In the queue to speak to someone for 60 minutes so far. This is appalling when you have taken my money and I need to make amendments to my flight

[Aspire @aspire_you]

@wolfordtights I have not had a package arrive which I have paid for. Your customer service us appalling trying to deal with this!!