Ash

[Ash @asr7784]

I did not crack it. As you can see we opened it and it was already cracked. This is ridiculous @SamsungUK @Samsung

[Ash @asr7784]

The customer solutions advised I speak with E-Store. They are now saying as its passed 14 days they cannot issue a refund as I haven't been in touch with them, they are not liable to fix the monitor after 72hrs. I have been dealing with this since 26th Nov Extremely frustrated.

[Samsung UK @SamsungUK]

@asr7784 Good morning, Ash. We're sorry to hear this hasn't been resolved yet. Please send us a DM, so we can look into this. ^CH

[Ash @asr7784]

A cracked screen is not under warranty according to the repair service dept. I will have to pay 90% of the original cost and @samsung state that they cannt deal witb it i have to speak with the E-store who are stating I had 72hrs. This is crazy

[Zara... Zeeskititi🦸🏾‍♀️ @zeeskititi]

@SamsungUK @asr7784 You guys said the same thing when she first posted about it. How are you guys not feeling bad? A kids birthday was ruined!

[Zara... Zeeskititi🦸🏾‍♀️ @zeeskititi]

@SamsungUK @asr7784 You guys said the same thing when she first posted about it. How are you guys not feeling bad? A kids birthday was ruined!

[Ash @asr7784]

@SamsungUK A cracked screen is not under warranty according to the repair service dept. I will have to pay 90% of the original cost and @samsung state that they cannt deal witb it i have to speak with the E-store who are stating I had 72hrs. This is crazy

[Ash @asr7784]

I cannot believe I am still struggling to get a repair from @Samsung @SamsungUK. Nothing has been done. This has been the worst experience and my son is still deflated not being able to use his birthday gift. Completely ruined his 13th Birthday

[Ash @asr7784]

Cannot believe I bought a Monitor for my sons birthday from @SamsungUK, because I did not open it/ report the cracked screen within 72hrs they will not fix/exchange or refund it. I have never felt the need to open gift prior. You can see there is no Damage to the box @SamsungUK.

[Ash @asr7784]

@SamsungUK I have DM'd as per your request. Thank you

[Ash @asr7784]

Cannot believe I bought a Monitor for my sons birthday from @SamsungUK, because I did not open it/ report the cracked screen within 72hrs they will not fix/exchange or refund it. I have never felt the need to open gift prior. You can see there is no Damage to the box @SamsungUK.

[Ash @asr7784]

@alake_writes my son came home from hearing you speak today & he was absolutely beaming. He isnt a keen reader but is very eager for me to purchase your book. Such a shame I underestimated his experience or I would've purchased a copy. Thank you for egniting a something in him.

[Ash @asr7784]

I choose a free #cocacola t-shirt #choosehappiness

[Ash @asr7784]

Be PATIENT, as nothing comes easy. Ambition is the key to success................

[Ash @asr7784]

Nothing worse than seeing chicks wid dem toes hanging over dem shoes. Wear your size!!!!!!!!!

[Ash @asr7784]

Jersey Shore is back. Ohhhh yeah, Ohhhh Yeah. The cabs are here(Pauly D voice)

[Ash @asr7784]

These dr's are like fucking scavengers when lunch hits the table. Thank fuck I do my own ting!

[Ash @asr7784]

Let's see what all this twitter shit is about !!!!!!!