Social Media Team

[Social Media Team @assistancenext]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Could Do Better @CoodDoBettr]

@nextofficial
Any news on resolving the "covered in feces" accusation to your customer who's account you blocked?

You know, the one with no photos or video evidence and debt collector threats!!!

[Social Media Team @assistancenext]

@CoodDoBettr Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

[Could Do Better @CoodDoBettr]

@nextofficial
Any news on resolving the "covered in feces" accusation to your customer who's account you blocked?

You know, the one with no photos or video evidence and debt collector threats!!!

[Social Media Team @assistancenext]

Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

[ִֶָ @Moonshxde]

pls let me know how the doorstep of a busy street is considered a 'safe space' 🚬 - ordered for delivery specifically for monday btw @nextofficial

[Sail Away On Blue🐯🧘🏼‍♀️🐝🦔Farming is life🍞🥦 @SailAwayOnBlue]

@nextofficial choose one medium of communication & stick with it.
9am Email 'we are preparing your order for collection today'
2:30pm Text 'sorry, your order is delayed by 1-2 days'
3:15pm WhatsApp 'your order is ready for collection'

I didn't see ur last msg. You're closed now.

[Social Media Team @assistancenext]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Social Media Team @assistancenext]

@SailAwayOnBlue Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

[Social Media Team @assistancenext]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Paul Schofield 🇺🇦 @oliversdadster]

@nextofficial brilliant marketing sending an email about buying a England shirt maybe actually having them available might help sales.

[Social Media Team @assistancenext]

@oliversdadster Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

[Paul Schofield 🇺🇦 @oliversdadster]

@nextofficial brilliant marketing sending an email about buying a England shirt maybe actually having them available might help sales.

[Social Media Team @assistancenext]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[jkc2023 @Kaur13Mrs]

@nextofficial how long do i have to return online sale items please?

[Social Media Team @assistancenext]

@Kaur13Mrs Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

[jkc2023 @Kaur13Mrs]

@nextofficial how long do i have to return online sale items please?

[Social Media Team @assistancenext]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Ell w @Ellwebb32]

@nextofficial has anyone actually helped out jenny over on tiktok?? She thankfully filmed a video of said items you have accused her of staining with fecies, and packing it bag in the bag in pristine condition!!! Shocking how you have treat her. #justiceforjenny

[Social Media Team @assistancenext]

@Ellwebb32 Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

[Ell w @Ellwebb32]

@nextofficial has anyone actually helped out jenny over on tiktok?? She thankfully filmed a video of said items you have accused her of staining with fecies, and packing it bag in the bag in pristine condition!!! Shocking how you have treat her. #justiceforjenny

[Social Media Team @assistancenext]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Social Media Team @assistancenext]

@Loobyloo22222 Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

[Social Media Team @assistancenext]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[emma jem @emmajemmma]

@nextofficial can someone get back to me pls. After speaking with Customer Services 48hrs ago, i was assured that someone would look into the issue and come back to me within 48hrs. No one has. Rude and poor customer service. Can someone pls take responsibility for sorting this.