andrew smyth

[andrew smyth @ATCSmyth]

@currys Thanks have replied... even the automated response pointed me to a website I have already been to..
How hard is it to get a human to talk to these days!

[andrew smyth @ATCSmyth]

@currys Why is it so hard to raise a complaint with you. Item delivered today damaged. Paid express delivery, next delivery date 4 days away. Phone to finally talk to someone to tell me my order is locked and they cannot amend it.
Shocking service
#CustomerExperience

[andrew smyth @ATCSmyth]

Little man had to make a model for his latest badge for @scouts and he decided to make a football coach of his icon @BukayoSaka87.
#Scouting

[andrew smyth @ATCSmyth]

@virginmedia And then you have to wait for someone to respond on WhatsApp which isn't convenient as I have to make sure I'm not on a call

[andrew smyth @ATCSmyth]

@virginmedia Why is it I am not able to talk to someone I have to go through a chatbot which is useless and then transfered to whatsapp... not convenient as I now have to wait (currently 28 minutes) for someone to message me..
#notconvenient #poorservice

[andrew smyth @ATCSmyth]

@virginmedia Need to talk about our contract as we have been over charged not as per contract

[andrew smyth @ATCSmyth]

@RoyalMail @RoyalMailHelp Taking guesses on what on earth this is.. how can this be confirmed as a POD. No idea where or what this is...

[andrew smyth @ATCSmyth]

@ubereats_uk @Uber_Support This is a great example of poor customer service. Over an hour wait, driver going the wrong direction, and no sign of an apology from Uber Eats chat representative

[andrew smyth @ATCSmyth]

@UberUK please tell me how it is acceptable for a driver to ask for a tip ahead of the journey and then cancel 5 mins before pickup...

[andrew smyth @ATCSmyth]

@UberUK can you please let me know how it is acceptable for a driver to phone me, ask for a tip ahead of a journey and then cancel 5 minutes before pickup because I said no to the tip??
Will be keeping an eye our for Hassan..

[andrew smyth @ATCSmyth]

@serenab_ #HarryToWin

[andrew smyth @ATCSmyth]

@serenab_ 😂😂😂

[andrew smyth @ATCSmyth]

@Arsenal @m8arteta Can you please explain what has changed from our tactics in the last 4 weeks. How can we play a game with 30 shots and not convert one. In the next we score first and throw away the lead, without any drive to score.
Team needs to change, captain isn't working

[andrew smyth @ATCSmyth]

@missywombat Wonder what carnage we are going to be walking into in a couple of hours.. thanks for the updates 👍🏻👍🏻

[andrew smyth @ATCSmyth]

@airtattoo I am sure I selected car park option rather than park and ride. Is there anyway to double check on the ticket at all??
Thanks!

[andrew smyth @ATCSmyth]

@LCdr_Hunter Niiice will have to get a session booked in 😃

[andrew smyth @ATCSmyth]

@peterkdoyle @hqacmedia @ComdtAC Very proud Middlesex WWO here, this CWO is a huge credit not only to Middlesex wing, but also the wider corps.

[andrew smyth @ATCSmyth]

@virginmedia Why is your website not allowing me to leave you? Is it pure coincidence that your leaving page isn't working?
https://t.co/vEc0N45LNo
Also your live chat function isn't working...

[andrew smyth @ATCSmyth]

@MargaretAGreer2
Thank you for everything you have done to date, however we now have 2 Enfield tenants spending their Christmas day in a hotel room rather than their own home.
We are left with no option but now seeking legal advice and going to the press..this was yesterday...

[andrew smyth @ATCSmyth]

@MargaretAGreer2 Evening Councillor, still ongoing 5 weeks after flagging and still not fixed. @EnfieldCouncil this is nothing short of shocking! How hard can it be to turn off the water of a leaking flat. Even your tenancy agreement gives SLAs on resultolution we really don't want to go legal