Atish Parekh

Dil Garden, Garden Ho Gaya!

[Atish Parekh @Ateeeesh]

@OLX_India It has been 2 additional days already, on top of 10 days before. Doesn't seem like "at the earliest". I would appreciate a phone call immediately to let me know of how to resolve this

[Atish Parekh @Ateeeesh]

@OLX_India - my query to customer care by email has not been resolved even after 10 days (Ticket id 13195310). This is terrible customer service

[Atish Parekh @Ateeeesh]

@zomatocare Thanks for resolving this issue. But please ensure proper resolution by email to avoid going through this hassle in the future

[Atish Parekh @Ateeeesh]

@zomato @zomatocare - order ID 5320887984. No resolution since 1 month, multiple emails to [email protected]. Worst customer service! The order was delayed by more than 30 minutes, so I called the restaurant and they said it may take longer. Hence, cancelled it. No refund yet.

[Atish Parekh @Ateeeesh]

@zomatocare By when should I expect a response? Because it has already been 1 month

[Atish Parekh @Ateeeesh]

The restaurant said refund will be given to Zomato, I contact Zomato to get a refund. Every time I send an email to [email protected], I get the standard response to wait for 48-72 hours, every single time for 5 times. Will you bring it to closure or I unsubscribe from gold?

[Atish Parekh @Ateeeesh]

@AshwiniVaishnaw - An entire train worth of people stranded at the SMVT Bengaluru overnight. Still no response even after several people asking if the train will actually depart

[Atish Parekh @Ateeeesh]

@IRCTCofficial, @SWRRLY, @RailMinIndia - I have spent the whole night at SMVT station. Scheduled depart of 11.25pm changed to 2am then to 3.25am. Still no clarity if it will depart at 3.25am. This is terrible service, I've wasted my night, other bookings are affected due to this

[Atish Parekh @Ateeeesh]

@MGSupportIndia This was resolved by Sneha at Lalbaug and Prasad at Yelahanka (Bangalore North). Thanks a lot to both of them

[Atish Parekh @Ateeeesh]

@MGMotorIn - after 3M ceramic coating, black panels near painted parts have white patches. I am in B'lore,coating was done in Mumbai. I am asked to bring it to Mumbai. Do you realize time/money this costs?

[Atish Parekh @Ateeeesh]

@MGSupportIndia I expect it to be a priority now at least, especially since this has been going on since August 2022

[Atish Parekh @Ateeeesh]

@bankofbaroda - haven't rcvd refund for cancelled flight. Booking platform confirmed processed refund in January. Shivaji Park, Dadar branch said lodge complaint on CRM portal, it doesn't work. No response from cs.ho email, no option to check on the 1800 no. It is ~Rs 40k

[Atish Parekh @Ateeeesh]

@MGSupportIndia Sent it. I have received phone calls once in the past for this, but no follow ups afterwards. So really hoping that this goes somewhere and the issue can be fixed

[Atish Parekh @Ateeeesh]

You ruined my new car

[Atish Parekh @Ateeeesh]

@MGMotorIn Your Lalbaug advisor didn't believe until Yelahanka center confirmed it. I was assured all affected parts will be replaced. No one seems to call back after several follow ups with various people.

Is this excellent customer service?

[Atish Parekh @Ateeeesh]

@suryaflame1 - Disappointed with customer service. Bought a stove, asked for technician support on 29th Aug. Got multiple calls that technician will visit-but no one visited. Abhishek Ettore is not even picking up calls now. Will never recommend/buy again

[Atish Parekh @Ateeeesh]

@ZoomCarIndia I understand that specific cars can be unavailable sometimes. But there were several other cars available. Reallocation was taking so long, as if there was only 1 car at CIAL. Please resolve that reallocation part of the process

[Atish Parekh @Ateeeesh]

@ZoomCarIndia You are the reason for my poor trip experience. I am waiting for rental car at CIAL. Car unavailability delayed my trip! Contacted customer care 3 time. Was assured it will be resolved in 30 min. Do you have only 1 car? I blame you for a terrible experience in Kochi

[Atish Parekh @Ateeeesh]

@ZoomCarIndia Yes, after several phone calls, posting on twitter and 1.5-2 h delay, I got a car. Had to shorten my itinerary too for yesterday

[Atish Parekh @Ateeeesh]

@ZoomCarIndia Some time has been for 1.5-2 hours. Still there is no definite time limit for when I will get the car. This is not the way you waste a customer's precious time at a new location on a trip

[Atish Parekh @Ateeeesh]

@ZoomCarIndia @timesofindia - request you to note this when advertising about zoomcar in the future