@JioCare is the perfect example of poor customer service & user experience.
Requested relocation for Jio AirFiber on 26 May. Scheduled install date: 28 May. Today is 1 June, and the site still shows 28 May.
20+ calls. No update. No internet. And now I can't even contact support.
@JioCare, no updates after 4 days. Still waiting for my joifiber installation, pathetic service. I have already paid relocation charges and advance subscription payment. Worst service ever. Even after multiple calls. @jagograhakjago
New day same story. @JioCare even after paying an advance amount for relocation of my airfiber, no updates received no proper support from customer care just fake assurance and hollow apologies. They had assured me that installation will be done in next 24hrs, its been 60hrs now
Worst service ever by @JioCare. It's been 3 days since my #JioFiber relocation request (raised on 28th May) — still no update. Just hollow apologies & "request forwarded" replies. Customer care is impossible to reach, and the Akola office staff is completely unhelpful.
@JioCare still unresolved, even after saying you will receive an update shortly. I haven’t received an SMS yet. Moreover the tracking id shows 28th May 2025 as the installation date which was 2 days ago. Even after paying an advance amount for relocation. Pathetic service