@ChanelinTexas Hi there! We're so sorry to hear this. We will be escalating this feedback to the right team. In the meantime, please send us your order details. We would like to make things right for you! ๐
@MeoMento Oh no! We're sorry to hear that your order arrives broken. Certainly not what we hoped for. Please send us a DM with your order details. We would love to make things right for you! ๐
@tntltdprod Hi there,
The website https://t.co/k899XbmPUj is not our website, it is a scam site and we are working diligently on all social platforms to have it removed.
@debmald Please make sure you are signed up for Perks to be able to receive coupons. Visit https://t.co/9sPSIBRquu, click join Perks, and you will receive a 15% off coupon for joining. It can take up to 48 hours to receive the coupon.
@SkullyWu Thank you for bringing this to our attention. We have been made aware of a fake website using our logo and would suggest only using the link provided below to shop with us. Send us a DM with more details as we work on getting this down! ๐
https://t.co/I4tqH97QDB
@EmJayP The majority of our stores will remain open, and you can always shop our online store as well! If youโre looking for more info on whether your local store is closing, send us a PM! ๐
@Hope4TheBestToo Hi Lauren! Our Temecula, CA store will remain open! We're not going out of business, we're just restructuring to set the company up for long-term success. If you have any other questions, feel free to send us a PM! ๐
@CassieBstrong Oh no! We're sorry to hear that you received a defective cushion. Certainly not what we hoped for. Please send us a DM with your order details, we would like to make things right for you. ๐
@_NaomisWorld So sorry for the website hiccups. We're working on improvements and will be escalating to the right team to make for a better experience. If you need additional help/feedback please send us a DM! ๐
@LateValentine Oh no! We're so sorry to see your items arrived broken. We would like to make things right for you. Could you please send us a DM with your order details? ๐
@jodenman_ Hi Jo! We're sorry to see that your items turned out defective. Please reach out to us via DM with your order details, and we'll be happy to help! ๐
@LebsackSco99718 Weโre truly sorry for the inconvenience, and we appreciate your feedback! Weโll be working with our team to improve our packing solutions. If any items turned out broken, please send us a DM with more details, and weโll make it right for you! ๐
@LebsackSco99718 We hear you, Scott! We're so sorry for the inconvenience and appreciate you sharing your feedback, we'll be working with our team for better packing solutions. Don't hesitate to send us a DM with more details on your experience. ๐