@DellCares I've asked for a supervisor to help solve receiving the wrong model #Dell#XPS from two separate dell customer service employees, only to have them throw me back to the main menu or take a call back number and never reach back. #DellXPS
After weeks of waiting for my #XPS@Dell sent me the wrong model. Five phone calls later with no progress. I've asked for a supervisor or someone who can help fix this, only to have the customer service agent hang up on me or send me back to the menu twice. Don't buy from Dell.