@SkyHelpTeam please can someone reach out to me. I have been trying to make a complaint to sky for nearly a month now and was told it was made by an advisor but they were not telling the truth.
I will be without a phone for 6 weeks and @O2 complaints advisor says that I’ll have to pay for the phone even though I do not have it and won’t have it for another 4 weeks because “it’ll come”. How is that fair?
@O2 your complaints team advisor Anuprita has said that DHL have allegedly lost over 600 iPhones (1 of which is mine) which is the reason I am not getting my phone as promised and getting updates from o2 saying my plan has been updated.