RK

Rt's are for reading later.

[RK @atreram]

Dear @WakefitCo,

How to order a sofa from Wakefit in 10 easy steps:

1. Pay 100% upfront.
2. Trust the promised delivery date
3. Receive a damaged sofa with incorrect parts
4. Realize quality checks apparently didn't happen.
5. Be advised to keep the faulty product 1/n
#Wakefit

[RK @atreram]

@SupportWakefit This is the same promise you gave on DM 2 days ago, and a month ago after multiple escalations. There is no response and no resolution yet.
@SupportWakefit @WakefitCo
#wakefit
@mukundmatre

[RK @atreram]

@SupportWakefit Farce! "Dedicated Case Manager" who does nothing but update a ticket in the backend. Same was done last week, and the month before that. Nothing moved! No replacement provided yet.
@WakefitCo @SupportWakefit
@mukundmatre
#wakefit #wakefitco

[RK @atreram]

@SupportWakefit Shared Order ID over DM.
Your ability to resolve this promptly is questionable, as this had been raised with you team multiple times. It has been almost two months, and still no delivery!
@SupportWakefit @WakefitCo
@mukundmatre
#Wakefit #wakefitco

[RK @atreram]

Highly doubt that. Complaint for this issue goes back weeks. Escalation was made on 18th June, and another on 25 June.
Your previous X post says you'll revert in 24 hours, 3 days ago. No resolution.
Crap template replies!
@WakefitCo @SupportWakefit
#wakefit
@mukundmatre

[Wakefit Support @SupportWakefit]

@atreram Please be assured that the team is actively working on the matter and making every effort to provide you with the best possible resolution.(2/2)

^Likith

[RK @atreram]

@SupportWakefit This is the same promise you gave on DM 2 days ago, and a month ago after multiple escalations. There is no response and no resolution yet.
@SupportWakefit @WakefitCo
#wakefit
@mukundmatre

[RK @atreram]

Dear @WakefitCo,

How to order a sofa from Wakefit in 10 easy steps:

1. Pay 100% upfront.
2. Trust the promised delivery date
3. Receive a damaged sofa with incorrect parts
4. Realize quality checks apparently didn't happen.
5. Be advised to keep the faulty product 1/n
#Wakefit

[RK @atreram]

@SupportWakefit Farce! "Dedicated Case Manager" who does nothing but update a ticket in the backend. Same was done last week, and the month before that. Nothing moved! No replacement provided yet.
@WakefitCo @SupportWakefit
@mukundmatre
#wakefit #wakefitco

[RK @atreram]

@WakefitCo Your assistance hasn't yielded any results yet. This has been raised multiple times earlier and escalated.
https://t.co/tN8Fd0PYaX

[Mukund Madhusudan Atre @mukundmatre]

Shocking experience with @WakefitCo! Paid ₹45k in full for a Napper convertible sofa on May 17. What followed is extreme mental harassment, gross negligence, and an absolute deficiency of service. High time companies are held accountable. 🧵👇 @SupportWakefit @jaagograhakjago

[Mukund Madhusudan Atre @mukundmatre]

Promised delivery by May 24, but received a damaged product with completely incorrect/mismatched parts. Warehouse Mgr misguided me to keep the faulty item instead of letting the delivery team take it back immediately. Total lack of quality checks! @jagograhakjago @SupportWakefit

[Mukund Madhusudan Atre @mukundmatre]

Had to chase customer care every 2 days. The broken items were finally lifted on June 3. No case manager called until June 18 (after multiple follow-ups), only to unilaterally announce a July 25 delivery and drop the call, closing the ticket without my consent! @WakefitCo

[RK @atreram]

@SupportWakefit Shared Order ID over DM.
Your ability to resolve this promptly is questionable, as this had been raised with you team multiple times. It has been almost two months, and still no delivery!
@SupportWakefit @WakefitCo
@mukundmatre
#Wakefit #wakefitco

[RK @atreram]

@WakefitCo for a mistake that wasn't ours.

The only thing consistently delivered has been disappointment, wasted time, and unnecessary stress—for me and parents. n/n

PS: Still no sofa.

@WakefitCo @SupportWakefit @mukundmatre

#Wakefit #CustomerService #ConsumerRights #wakefitco

[RK @atreram]

@WakefitCo -with the ticket closed without your consent.
10. Wonder whether you ordered a sofa or signed up for a customer service endurance test.

Order was placed on 17 May 2026 with a promised delivery of 24 May. Instead, I've spent nearly 2 months chasing a resolution 3/n

[Mukund Madhusudan Atre @mukundmatre]

Shocking experience with @WakefitCo! Paid ₹45k in full for a Napper convertible sofa on May 17. What followed is extreme mental harassment, gross negligence, and an absolute deficiency of service. High time companies are held accountable. 🧵👇 @SupportWakefit @jaagograhakjago

[RK @atreram]

@MaazMz @CriwenCapital Real world + highway driving experience, Elevate has better power delivery than Creta, marginal but better. And it's way ahead compared to seltos. (not in sports mode)

[RK @atreram]

@WealthEnrich Pricing outlook changed.
Earlier --> High growth, Low NPA
What changed?
- Growth slowdown (confirmed by mgmt guidance)
- Shift toward higher ticket loans --> Hence pricing pressure high due to competition.

Lower growth + lower yield = lower ROA in future

[RK @atreram]

@Ravindra_PE @Honda @HondaCarIndia The Dakshin Honda Magrath Road is very poor in their service. Have had similar experiences: extending delivery time by 7 days over and above the 10 day estimate for body work, not installing new battery in key after billing for it. Since then have switched to Whitefield Honda.

[RK @atreram]

@amazonIN @amazon @AmazonHelp Transferring my chat to "Amazon Leadership" team, who also give just bot like responses (Probably was a bot). No additional information provided compared to the first level workflow of "where is my order". @AmazonHelp @amazon @amazonIN

[RK @atreram]

Only standard bot responses that Amazon can't help me. What's the point of getting only bot responses that they have done their "investigation", and cannot do anything.

No proof of delivery, no actual insight into why order wasn't delivered. @amazonIN @AmazonHelp @amazon

[Amazon Help @AmazonHelp]

@atreram Apologies for the inconvenience regarding delivery. We'd like to help you with this, please reach out to us via DM. We will do our best to assist. Further, please don’t provide your order/account details over DM as we consider them to be personal information.
-Nikhil https://t.co/1XyLaGkcaN

[RK @atreram]

@amazonIN @amazon @AmazonHelp caused a loss of money and time. Marking undelivered order as delivered. Not providing any proof of delivery. No logic. Their stance: We will not resolve the issue because as per our "investigation", we have delivered. No artefacts/OTP or anything.