@GWRHelp good morning! Have a technical question.Was supposed to travel SAU to RDG yesterday coming back today.Yesterday was cancelled & won't be travelling now. When asking for refund do I need to enter it as a return trip even if it was 2 advance singles (dif ticket number)?TIA
@GWRHelp hi! I'm due to travel from RDG to SAU today at 17:29 (have a seatfrog upgrade for this service) but can see the train will stop at PLY and won't continue from there. What are my options to get from PLY to SAU, and will my seatfrog upgrade work for these? Tia
@OVOEnergy Hi! Towards the end of last year I got a bill for an account I closed in 2020. At the time, I received a final bill and a refund. Sent you an email on 12Dec to get clarification but haven't received an answer. Any advice on how to proceed?
@sainsburys Hi, just got my delivery and while putting the groceries away realised that you sent me a milk with a Best before date 16.09.2023. How can I return/get a refund please? Thanks!
@GWRHelp Hi, I was due to travel from RDG to SAU on the 17:29, with a change in PLY, but this has now been cancelled. I can see there's a 16:29 with changes in EXD and PLY. Can I take that train instead with my same advanced ticket? Just trying to get home. 😓
@GWRHelp Hi, thanks for coming back to me. I understand the advice is not to travel, but are these trains running? I don't have anywhere to stay in Reading and just need to assess if there's a possibility to get home via train at all.
@sainsburys Hi, thanks! Called the number on the invoice and eventually someone contacted the driver. In the meantime, my piece of shit cat just walked through the door! 🫠 Sorry to have wasted everyone's time.
@sainsburys Hi, bit of a weird question but is there any way to contact my delivery driver (who's just been)? Think my cat might have gotten into their van. 😢
@GWRHelp hi, I'm due on the 19:31 Reading to St Austell, changing in Plymouth (super off-peak). If the first train is delayed I'll miss the connection and will be stranded in Plymouth. Can I take the 18:29 instead? Ty
@HSBC_UK Hi, I'm still having problems and now the app won't perform authentication. Tried restarting my phone and resenting my password but no luck. Any advice will be appreciated.
@sainsburys hi there, I have a delivery booked today between 5-6pm but currently stuck in traffic and not sure I'll make it. Is there anything I can do or will I just miss the delivery? Thanks!