Atul Sharma

Co-Founder CTO -Ozonetel Communications Inc.
Zanker Road, San Jose. CPAAS, CCAAS, Telecom, & Artificial Intelligence

[nutanc @nutanc]

When I was an associate professor in an engineering college all the focus was on writing papers and finishing your PhD. Have already told the story about the JNTU junk rules which messed up my PhD, but I never understood with the Internet why so much emphasis was there on peer reviewed papers. On the Internet you can just put your idea and paper up as a blog and any peers can review if they want. Thats why all the research which I can make public we are just putting it up at https://t.co/uJoeFpCq0a. Need to figure out how peer review can happen or ideas discussed, but for now that be Twitter :)
Maybe some of these we will push to arxiv. But go ahead, have a look. We are doing core research on ASR, LLM and TTS. Already very fundamental discoveries are there. We have been able to crack the ASR ceiling. TTS, LLM are next.

[Atul Sharma @atulsharma0929]

Booked online family room in agra . Pathetic property room smelling can't stay. Complained moved to regular but charged for family room more then double. Ask checkout you to pay full. No accountability of services, you book pay no matter what. Be aware
@LemonTreeHotels

[Ozonetel | oneCXi @Ozonetel]

We’re literally over the moon!🚀🌝

Congratulations, India!🇮🇳@isro just gifted us a lifetime experience!🎉🎉

#Chandrayaan3 #Chandrayaan3Landing

[Ozonetel | oneCXi @Ozonetel]

Introducing Ozonetel’s #CCaaS Platform on WhatsApp. A first-of-its-kind solution that lets you set up a fully functional #contactcenter on #WhatsApp in days, slashing operational costs by 75% & increasing customer engagement fivefold!

Excited? We certainly are.🤩🎉

[Ozonetel | oneCXi @Ozonetel]

We did it!🤩
We’re thrilled to be recognized by @FrostSullivanIN 🏆
Here’s to the team that constantly strives to bring cool innovations to life.👏👏
As Atul Sharma, our Co-founder & CTO rightly said, “Ozonetel’s success reflects the faith & feedback of its 2500+ customers”.🤝

[Rubika Liyaquat @RubikaLiyaquat]

“पंच प्राण शक्ति को लेकर आज़ादी के 100 साल पूरे करने हैं
1- विकसित भारत
2- ग़ुलामी का एक अंश नहीं रखना
3- विरासत पर गर्व
4- एकता और एकजुटता
5- नागरिकों का कर्तव्य”- पीएम मोदी

[Ozonetel | oneCXi @Ozonetel]

We’ve reached another milestone- the @Frost_Sullivan New Product Innovation Award, 2022, in #SpeechAnalytics for #CustomerExperience Industry!

Congratulations to our wonderful team & 2500+ brands that put their confidence and trust in us.

https://t.co/A82dL2iT8w

[Ozonetel | oneCXi @Ozonetel]

What are the emerging challenges with the evolving dynamics of #CX?
How have the priorities shifted post 2020?
How can we deliver a delightful experience to customers while keeping their efforts to a minimum?

#PoweringCXthroughCCaaS #customerexperience

[Ozonetel | oneCXi @Ozonetel]

We are growing & it’s because of each one of you!
Recently concluded Annual Sales Meet at Delhi was great fun, building a #CustomerSuccess roadmap with our rockstars.
Sharing a glimpse of the first off-site in more than 2 years that felt more like a family reunion than a bootcamp

[Ozonetel | oneCXi @Ozonetel]

Happy Holi!

[Ozonetel | oneCXi @Ozonetel]

Did @austinpowers just visit our booth? 🤓

You should drop by and possibly catch a selfie with him!
#cce #callcontactus

[Ozonetel | oneCXi @Ozonetel]

Its day 2 at #CCExpo!

Do you want to win this cool 2500 piece Nintendo Lego Set? Swing by booth #2025 to participate in our raffle.
#cce #callcontactus @CallContactUS

[Atul Sharma @atulsharma0929]

https://t.co/B8QFK3eFEI

[Atul Sharma @atulsharma0929]

👍

[Ozonetel | oneCXi @Ozonetel]

Our CIO @nutanc, will demonstrate how these digital avatars can simplify customer interactions— at the upcoming @CallContactUS on the 16th of March.
We can only imagine the endless possibilities!

#CCE #CallContactUS

[Ozonetel | oneCXi @Ozonetel]

And if you think this topic is interesting, then do explore @nutanc's session on 'How AI can help contact centers unify their customer journeys' on 16 March, where he'll cover some interesting demos on how #virtualavatars & parallel channels will transform customer communications

[Ozonetel | oneCXi @Ozonetel]

To see months of planning finally come to fruition is beyond satisfactory.
Can't wait to see everyone at the #CCExpo tomorrow.

Join us at our stress-free zone at booth 2025 for exciting prizes, caricatures, and much more.
#cce #callcontactus

[Ozonetel | oneCXi @Ozonetel]

Virtual conversations are delightful. But in-person conversations are “Real.”
Join us at the @CallContactUS at booth 2025, and get an exclusive product walkthrough of Ozonetel’s all-in-one, end-to-end cloud communication platform.
https://t.co/0PcwgyUlWQ
#CCE #CallContactUS

[AI Guru @guru_ai]

Talking about important things in talk shows and in social media amounts to nothing unless you are willing to walk your talk in your day to day life

[anand mahindra @anandmahindra]

Having done my schooling in Tamil Nadu I confirm that this Tamil phrase is the one I learned first, used the most often and have used consistently on many occasions throughout my life. Sometimes loudly, but usually under my breath… 😊