Natalie Freeman

[Natalie Freeman @aubreyfreeman01]

@DisneyPlusUK why is there no new episode of NCIS or NCIS Hawaii this week please? They’re advertised as ‘new episodes every Wednesday’? Thanks

[Natalie Freeman @aubreyfreeman01]

@AXS_UK I contacted you at the start of this week re a refund for Craig David tix. You DM’d asking for more info, which I provided within 2mins of it being requested. I’ve heard nothing more since - lots of other tweets say the same. Please help us, don’t ignore us!

[Natalie Freeman @aubreyfreeman01]

@AXS_UK Thank you, I’ve replied

[Natalie Freeman @aubreyfreeman01]

@AXS_UK pls can you help with a refund for Craig David tickets. I can’t attend the rescheduled date. Can’t find anything in my AXS account to help with this. Thanks

[Natalie Freeman @aubreyfreeman01]

@JohnLewisRetail Oh wow, what a pleasant surprise! Thank you for letting me know 👍🏻

[Natalie Freeman @aubreyfreeman01]

@JohnLewisRetail received a very convincing-looking email today, which based on the sender’s address appears to be a scam. Something to be aware of!

[Natalie Freeman @aubreyfreeman01]

@StuRowls @ArgosHelpers They’ve emailed someone to get a price check done, don’t have confirmation yet

[Natalie Freeman @aubreyfreeman01]

@Argos_Online hi, are you really charging £800 for a product that is usually £429, or is this a pricing error on your website? 🤔

[Natalie Freeman @aubreyfreeman01]

@ArgosHelpers Thanks Amy, done

[Natalie Freeman @aubreyfreeman01]

@lorraine Here’s my little attempt at a Mickey Mouse wreath. Simple, but cute 🥰🎄🎅🏽

[Natalie Freeman @aubreyfreeman01]

@captaintommoore @dougielampkin @OtterbeckD It says that ‘proceeds’ go to the foundation. How much of the £35.95 is donated please?

[Natalie Freeman @aubreyfreeman01]

@OasisFashion I’d really like to know if you’ll be honoring the credits you previously promised people please?

[Natalie Freeman @aubreyfreeman01]

@JasonManford I’m in the Algarve on holiday now Jason. All locals are welcoming Brits and Covid procedures are safely in full swing everywhere . The “science” on this one is beyond me 🤷🏼‍♀️ so very sad for local businesses (who are usually thriving) to be suffering 😢

[Natalie Freeman @aubreyfreeman01]

@jabstgn @HPUK I know the feeling. Every time you hold on for an hour, it immediately cuts you off. Have had a response to one of my tweets now, so fingers crossed someone can help. Keep trying 🤞🏻

[Natalie Freeman @aubreyfreeman01]

@HPUK please can you advise of your current call wait times? Have been on hold for over 40mins so far, as no one has contacted me back about a refund I am due. Thanks

[Natalie Freeman @aubreyfreeman01]

@HPUK @HPSupport I am again on hold for nearing 40mins to no avail. I have sent 3 emails, but you never reply. I am due a refund, but your service seems to be non existent. How are customers supposed to reach you? Please help!

[Natalie Freeman @aubreyfreeman01]

@HPUK ridiculous! After an hour your line just cuts customers off! Please can someone contact me to discuss my refund. Thank you

[Natalie Freeman @aubreyfreeman01]

@British_Airways the app has been down all day today, unable to even log in. Have tried uninstalling and reinstalling and still no luck. When will it be back up and running please?

[Natalie Freeman @aubreyfreeman01]

@JasonManford @BBCOne We loved this show - remember my sister, Sabrina, the posh teacher from High Wycombe?! You gave us so many laughs, can’t wait to watch it again! #PoshTeacher #MuddleClass 😂

[Natalie Freeman @aubreyfreeman01]

@hollydecember @OasisFashion @MartinSLewis @MSE_Deals Me too. Loyalty counts for nothing in these circumstances sadly. If they get bought out, they’ll want to retain their customers... no one will want to shop with them anymore after this though!

[Natalie Freeman @aubreyfreeman01]

@OasisFashion @MartinSLewis Day two of constant holding to speak to someone. Please let us know what’s going on with cancelled orders - over three hours of waiting and still no one to take my call 😢🤷🏼‍♀️