Auctiva

Official tweets from Auctiva, the leading third-party developer of online selling tools.

[Auctiva @auctiva]

@Mrmikehart1980 Hello again, I've just connected with our Support Team and they confirmed that your case was recently responded to this morning. Apologies for the delay!

[Auctiva @auctiva]

@Mrmikehart1980 Hello, it may be possible that your cases were submitted outside of our normal Customer Support hours, which may be why you have not received a response yet. Our team is available from 9am-6pm PT Mon-Fri. You should be receiving a reply from our team shortly–sorry for the delay!

[Auctiva @auctiva]

@atlasstruggle @AskeBay @AuctivaCommerce Hello, I'm so sorry to hear that you've been running into some trouble listing your items! Please contact us here https://t.co/cqUpyq1DTE with the details of your Auctiva account and the issues you're experiencing and our team will be happy to help get this sorted out ASAP.

[Auctiva @auctiva]

Join us on 9/30 to hear from our #eBay Guest Speaker talk about the power of #PromotedListings and learn how to attract more shoppers https://t.co/7OZo8hx7aA

[Auctiva @auctiva]

Auctiva has spread its wings 🦅 and soared right into the MoreCommerce network! That’s right, you can now seamlessly 🌊 integrate through your Auctiva account with MoreCommerce and start selling 💸 on up to 12+ major marketplaces!

Learn more today: https://t.co/odGNbShaiK

[Auctiva @auctiva]

eBay Promoted Listings are now available in Auctiva! Ready to increase your product reach and grow sales?

Try it today: https://t.co/nGGfMjZ9Kb

[Auctiva @auctiva]

... and we're back! Sorry for the disruption!

[Auctiva @auctiva]

Hello! We are aware on an issue with a 3rd party that is causing issues in our website being available. This issue is impacting many on the internet and is not exclusive to us. We will be up as soon as this issue has been resolved. Sorry for the inconvenience!

[Auctiva @auctiva]

We’re happy to announce the newest addition to our Multi-Channel selling toolkit… say hello to the CSV Bulk Editor! 😀 Giving you the ability to update thousands of listings across #ebay and #amazon through a single file upload.

[Auctiva @auctiva]

@mrhtou Hey there. We're sorry for the confusion and would love to get to the bottom of it. Can you shoot us over a DM with your Auctiva username or email so we can take a look? Thanks!

[Auctiva @auctiva]

@Bkcharlie Hey there! No problem at all, we have a couple different paths through your dashboard in which you can cancel but probably the easiest is to shoot us a quick note and we can cancel your account right away. https://t.co/cqUpyq1DTE

[Auctiva @auctiva]

Hello! We're working hard to improve our support system to support the best sellers out there! During this process, you may have received a welcome email from us. You can safely disregard this message but let us know if you have any questions. Happy selling!

[Auctiva @auctiva]

@cesium27623683 Hey there! We are talking about the same email. It is supposed to go only to new users, but went to anyone who has ever filed a ticket with us. We're sorry for the confusion, there has been no new account or activation of an old one. Let us know if you have any questions!

[Auctiva @auctiva]

@TeezTrres Whoops! Sorry about that. Fixed it so you can DM us now. Thanks!

[Auctiva @auctiva]

@TeezTrres Can you DM me the email address you received this email? I will make sure that everything was fully removed and if not, it will be. Thanks!

[Auctiva @auctiva]

@TeezTrres Hey there! Sorry for the confusion. We're currently making improvements to our support system and inadvertently sent you a message as you had filed a ticket as a former user. We have not changed anything with the state of your old Auctiva account or info. Sorry!

[Auctiva @auctiva]

@ChristianCawley Thanks for your understanding! Have a great day!

[Auctiva @auctiva]

@ChristianCawley Hey there! Sorry about the confusion. At some point in the past, you must have filed a support ticket with us. We're currently making improvements to our support system and inadvertently sent you a message. No new accounts have been created & you can disregard. Sorry!

[Auctiva @auctiva]

@TheFryDaddy Hey @TheFryDaddy! Sorry about the confusion. At some point in the past, you must have filed a support ticket with us. We're currently making improvements to our support system and inadvertently sent you a message. No new accounts have been created & you can disregard. Sorry!