I made several posts yesterday regarding my issue not being resolved I got this same response over 6 times and no still reached out to resolve the issue even after i provided my case ID on several occasions, Trust Wallet has failed to prioritize it’s users @TrustWallet
This is not a minor incident. My investigation has identified unauthorised transactions involving approximately $13,900 and another involving approximately $2,500. These are identifiable amounts, not necessarily my complete financial loss. @TrustWallet
@CryptoArunWell@binance@TrustWallet They to be very much aware of what they’re doing my wallet was drained and they’ve refused to address my situation I lost over $20,000 to the incident, I must get my funds back I’m not taking the situation likely
@TrustWallet Smarter you say, kindly reimburse the iPhone users who lost their funds on your Exchange, it’s really disappointing that an amount that doesn’t come close to what was reimbursed on Binance has not become a reason why Trust Wallet have decided to avoid taking responsibility
@TrustWallet Your user don’t believe you prioritise because explain to my why my funds was stolen without my consent from my Trust wallet and I have still not been able to reach a proper resolution with Trust wallet since the incident but Trust wallet simply came out to misinform the public
@TrustWallet This is not a minor incident. My investigation has identified unauthorised transactions involving approximately $13,900 and another involving approximately $2,500. These are identifiable amounts, not necessarily my complete financial loss.
@TrustWallet@xiaohangzhang7@J2Trappy_ I need my funds reimbursed, they were taken without my consent this started on the 6th of November precisely and since then Trust Wallet has failed to take full responsibility for the incident
@HeyTrustWallet All your agents are offline even Binance that experience a more larger transaction breach has never denied actions of which they know fully they’re responsible for, users funds were stolen from your exchange without their consent or approval and Y'all came out to deny the claims
My BTC worth over $20,000 vanished on your app, I’m kindly requesting affected users get reimbursed rather than Trust Wallet publicly denying the fact that their wallet’s network was compromised @TrustWallet@trustwalletzh