@QantasUSA very very disappointing experience today with Qantas … still ongoing. Our flight Dallas to Sydney was cancelled today after we had been sitting on the tarmac and subsequently told to de-board… it was around 1am local time. We were then told hotels would be arranged…
No food or water was provided while we waited for hours at the airport. I am a lifelong Qantas flyer ( almost lifetime gold) and I would have expected more in situations like this. V disappointing
No hotels were arranged and we were told at around 2am that we had to source any hotel accommodations ourselves (which we would be reimbursed for). No hotels in the local Dallas area had any availability… what’s more there was no consideration for the 4 small children with me…
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