@airindia No sensible response received from @airindia .All i am demanding from you guys frm past one month is that i am not getting a sensible response from your end.Need a callback from your backend team. Is there no policy from air india to speak with any backend team official? @RamMNK
@airindia@MoCA_GoI@DGCAIndia@RamMNK This is to bring to your notice that on 25th May we boarded from Bkk to Del. Flight took off from BKK and landed back to Bkk after 4 hours. Were made to wait at the bkk airport for hours before sending back to India
@airindia Is there no call policy from your end when i am demanding a call from your end . Issue started on 26th May and today its 20th June. @MoCA_GoI@RamMNK
@MoCA_GoI@MoCA_GoI@DGCAIndia No revert from Airline since a week. This is totally unacceptable. How can this even be tolerated? No reverts no nothing. There has to be some strict actions from your side for the airito take things seriously. @airindia
@MoCA_GoI Thank you so much for the quick revert. Have shared the whole scenario with you via Direct msg . I am available at the number provided. @airindia
@airindia@airindia@DGCAIndia@MoCA_GoI@RamMNK No satisfactory resolution is being provided by air india. No callback received by their backend team after repeated requests from last 15 days. Kindly look into this. Only receiving same responses which are not acceptable
@airindia But if it given for the missed route and flight also i have to do for the same route then what is the purpose of this voucher if it cant be used? I need answer to this.
@airindia But the compensation shared is of no use to me coz for the route which got missed and you gave voucher. You airline does not run any direct flights on that route.What is then the purpose of that voucher? Reconsider this. Speak with your higher officials or backend team and revert
@airindia@MoCA_GoI@DGCAIndia@RamMNK This is to bring to your notice that on 25th May we boarded from Bkk to Del. Flight took off from BKK and landed back to Bkk after 4 hours. Were made to wait at the bkk airport for hours before sending back to India
Its been 15 days. No resolution from @airindia .All i hear is that i can use this voucher only on air india flights but there are no air india flights for this route. What is the use of this voucher then? I humbly request @MoCA_GoI@DGCAIndia@RamMNK to look into this matter.
When i used that voucher to book my flight for the same route, it did not apply and i got to know that no direct air india flights run on this route hence this voucher cannot be applied.