Image 1 is @AerLingus advert for business class meals
I flew BC twice in the past yr & on both return legs (LAX-DUB) was served incredibly poor food. The staff apologised & said they would document it
I returned :
Strawberries - frozen solid
Salad - limp with horrible dressing
Pasta - tasteless
Bread roll - stale
Hardly ‘luxury dining’ for a pre-ordered veggie meal
1st time - customer service said it wouldn’t happen again & apologised
More fool me for accepting that
I have now been told, for the 2nd occurrence, they can’t compensate me as they did serve me food
I am a concierge member. I travel to LA 2-3 times a year & Milan to Dublin every 3-4 weeks . I would have been happy with a few Avios points.
Extremely poor customer service & makes no business sense to handle a complaint like this.
I am now looking for other options for my future flights
€10k + pa versus a token voucher ?
Pilot labor leaders from around the world have sent Airbus CEO @GuillaumeFaury a letter that makes clear: technology alone can never replace the indispensable role of two pilots on the flight deck. https://t.co/I6deiYF38V #SafetyStartsWith2
Aer Lingus pilots have voted to accept the pay proposal recommended by the Labour Court.
Pilot salaries will be 19% higher by the end of the last pay increase applied.
Thank you to our peers in @IFALPA & across the IAG group represented by @BALPApilots & @sepla_pilotos ! #Unity
“Can you handle two emergencies at the same time?”
A new advertising campaign raises awareness about the risks of Single Pilot Flights. Our ads are to be seen in @BrusselsAirport from Saturday👀
Would YOU be happy flying in a plane with only one pilot at the controls? Pilots' union launches campaign to warn against Airbus push to replace humans in the cockpit with automation https://t.co/ufQ4Gs7HYb #aviation@eu_cockpit@BALPApilots
Aer Lingus pilots are not on strike they are working to rule, That means no overtime and not answering calls to come in on days off, If a company cannot operate fully without forcing staff to work their days off and do overtime that’s a management problem.