Avijit Modak

[Avijit Modak @avijitmodak]

I got the cooking utensils but where is my OnePlus earbuds? @amazonIN @JeffBezos Your team investigated and found it’s delivered! ha ha! Given I haven’t received the item, someone from Amazon team is using the ear buds but I paid for it. Not fair :(

[Avijit Modak @avijitmodak]

@rncuniversity in your online degree certificate application facility — you are asking applicants to upload principal verified application form with other docs (10th Marksheet, Last Exam's Admit Card, Last Exam's Mark Sheet). How to get Principal’s verification online?

[Avijit Modak @avijitmodak]

@EaseMyTrip Air India ticket shows modification charges 10K, you charged me 30K. In every easemytrip ticket you are sharing fare summary, why aren’t you sending the same for my rescheduled ticket?

[Avijit Modak @avijitmodak]

@EaseMyTrip You may lose a loyal customer today! My story - I have tried to reschedule my international flight tickets using app and website, it wasn’t working so took help of easemytrip support via WhatsApp. They provided payment link, I have paid, flight rescheduled. Cont..

[Avijit Modak @avijitmodak]

After rescheduling, I asked for a receipt which will contain the price breakdown- price of last flight, price of new flight, modification charges, admin charges. It’s more than 24 hours, @EaseMyTrip team aren’t able to send this information.

[Avijit Modak @avijitmodak]

@EaseMyTrip Please send the 4 data points in an easemytrip receipt. (1) last flight price (2) new flight price (3) modification/rescheduling charges (4) admin charges. Not sure what’s the confusion. There’s nothing to discuss over call. Please send the information over email.

[Avijit Modak @avijitmodak]

@EaseMyTrip @EaseMyTrip I believe there are some unfair charges that they don’t want to disclose.

[Avijit Modak @avijitmodak]

@AmazonHelp @amazonIN @AmazonHelp @JeffBezos You are saying that you won’t respond to my tweets. Amazon helpline said that they closed the investigation and no further action required from their side. In the end the truth remains, I paid 5K for the product and you haven’t delivered.

[Avijit Modak @avijitmodak]

@amazonIN I never faced any issue until my last order. I have ordered OnePlus earbuds (price 4999/-) on 20th June , as prime member I was supposed to get it by 22nd June. On 22nd I have received a package with 2 frying pans. The delivery status for earbuds changed to DELIVERED:(

[Avijit Modak @avijitmodak]

@AmazonHelp @amazonIN @JeffBezos @AmazonHelp I am waiting since 20th June, I am a prime member, I thought things are quicker for Prime members.

[Avijit Modak @avijitmodak]

@AmazonHelp @amazonIN @JeffBezos believe me I can’t hear music with your “thank you”, please find my @OnePlus_IN earbuds so that I can use it and listen to good music.

[Avijit Modak @avijitmodak]

@AmazonHelp @amazonIN @JeffBezos Yes shared details with every Amazon person I spoke with plus in the link provided by you. You weren’t able to find the missing product in your 4 days long investigation, do you have trained people in your investigation team?

[Avijit Modak @avijitmodak]

@AmazonHelp :) @amazonIN @JeffBezos @AmazonHelp IMO there is nothing personal in the order number. The product that you haven’t delivered is supposed to be my personal @OnePlus_IN earbuds. Please try to find who in delivery chain is using the ear buds that I paid for.

[Avijit Modak @avijitmodak]

@AmazonHelp I don’t think the team understand the issue

[Avijit Modak @avijitmodak]

I have raised a consumer complaint in https://t.co/Hii5j5cbKg, I want to believe they will help find a resolution.

[Avijit Modak @avijitmodak]

@JeffBezos @amazonIN Amazon helpline isn’t helpful as they don’t want to understand the issue. Two orders attached to same tracking id and amazon delivered only 1 product. I need my refund.

[Avijit Modak @avijitmodak]

@JeffBezos @amazonIN 2 different orders were clubbed in single tracking id.

Order #
403-0682619-2782763
403-7469660-5061118

Tracking#
158470357619

But order# 403-0682619-2782763 wasn’t delivered

[Avijit Modak @avijitmodak]

@AmazonHelp I have shared the details, Amazon support people are saying wrong product. No it’s not the wrong product. 2 orders clubbed in single tracking id and delivered only 1 order.

[Avijit Modak @avijitmodak]

@AmazonHelp 2 different orders were clubbed in single tracking id.

Order #
403-0682619-2782763
403-7469660-5061118

Tracking#
158470357619