It’s been a month since we first shared Slash. Since then, it has become a meaningful part of how work gets done at Razorpay. At last count, Slash was taking on more than 5,000 tasks every day, and that number continues to grow rapidly.
Slash now generates code, reviews every PR, writes test cases, monitors production, supports incident reviews and triages incoming bugs. Sales, marketing, support and other teams use it to answer product questions faster, and can now make small fixes directly in our codebase.
We’ve shared more about how our engineers built Slash, and how Slash is now helping build the rest:
https://t.co/MAaQcoQIZM
There’s plenty we’re still building.
We want every team to create agents around its own workflows. We want Slash to work over WhatsApp and email, not only Slack. We’ve started adding more models, including open-source options, so teams can use the fastest and most cost-efficient model for each task.
We’re also building model routing that automatically chooses the right harness and model combination based on the complexity of the task. At the same time, Slash continuously updates the organisation’s knowledge base and memory, becoming more useful with every interaction.
Karpathy recently wrote about this new paradigm of software development:
https://t.co/Ou11QOiZe0
We’re seeing this shift play out inside Razorpay, and pushing its boundaries across real production systems, thousands of daily tasks and teams far beyond engineering.
At Razorpay, we’re building for the AI-native era: Agent Studio, Slash, Agentic Payments, production agents at scale and fine-tuned open-source models that solve real problems across engineering, support, sales and operations.
We recently built an AI assistant inside @Razorpay called Slash.
It reads our entire codebase, debugs production incidents, reviews specs, writes code, reviews every single PR, answer tech queries and also raises PRs for small features.
It's easily accessible through Slack. We can tag it in any Slack thread, describe the problem in English, and it gets to work.
Six weeks ago, Slash handled 122 tasks in its first week. Last week it handled 14000+. Queries, analysis, bug fixes, PR reviews, test runs and work that earlier lived across scattered tools and teams can now be done with Slash right within Slack. 1000+ people used it in a single week because it got their work done faster. The whole adoption has been completely organic.
The numbers from last week have been very encouraging - 14,854 tasks completed. 2,150 PRs raised, 1,152 merged, 45% of those PRs shipped with zero human rework.
A payout gets stuck mid-retry during a live incident, an engineer tags Slash and within seconds, it cross-references logs with code and pinpoints a state machine bug blocking the retry-to-failed state transition. Tells the team exactly which logs to check and how to resolve the incident.
With its K8s analyzer skill, Slash scanned a single namespace, right-sized all 11 workers using 48-hour P95 pod metrics, and raised the PR. One run saved $560/month.
A marketing banner bug was fixed with few prompt iterations with a PR raised, merged to prod and deployed in minutes. No front-end developer touched the code.
Security teams ran static security testing and remediation through Slash at org scale. Thousands of findings were purged and many more got validated autonomously.
But Slash isn't just an engineering tool.
Account managers now trace stuck customer payments and integration failures through Slash instead of pinging engineers on Slack. L2 product support tickets get triaged by Slash before they reach engineering.
250+ non-engineers ran thousands of sessions last week. PMs used it for research on our payments infra, customer interviews and product features sometimes raising PRs of their own. Analytics teams built SQL pipelines. 11% of all sessions came from people outside tech and product.
On our company bakkar (watercooler) Slack thread, someone asked Slash jokingly to assign tasks to everyone and it responded in the same tone. It seamlessly started participating in inside jokes and conversations.
The quality compounds with use. Engineers who shipped 11+ Slash PRs averaged a 63% merge rate without rework. First-timers averaged 37%. Across the org, human review comments per PR have dropped more than 40% with Slash starting to do in-depth review of every single change.
We're still early. Large cross-repo refactors, fully agentic sdlc and plan mode are next. But Slash has already changed how people at Razorpay build, debug, and ship every day.
8 out of 10 online reviews are complaints.
Food was late? 1⭐. Package delayed? Angry rant.
But when everything goes right - smooth delivery, perfect dessert, stress-free gifting…..silence.
Meanwhile, every festive order has a founder and a team behind it - running on caffeine, chaos and hope. Planning since July. Firefighting at 2 AM.
Praying every delivery and payment goes through.
And in that madness, one positive review can hit harder than a funding headline.
This festive season, don’t just speak up when something breaks- celebrate when someone gets it right.
Post on social, review on Google, clap for that brand.
Make their festive season too. 🧡
@Razorpay
Minister @PiyushGoyal held a meeting with Mr. Harshil Mathur, Co-Founder & CEO of @Razorpay.
Discussions focused on empowering Indian Startups & MSMEs, and exploring avenues to integrate technology platforms to further drive digital adoption & enhance India's global fintech competitiveness.
Building Startups is hard. Fundraising, coding, hiring - exhausting! What if you didn’t have to do any of it?🚀
Meet VibeFounder—the world’s first fully autonomous AI-powered startup builder. Just describe your idea, and AI does the rest 💡
Everyday we get fake calls and kind of ignore it. Today I decided to call up CyberCrime Helpline on 1930 to report it but only to be told that I should rather go to a CyberCafe (really ??) and do it online. @Cyberdost Unless we act, this menace won't stop.
As a citizen, I vow to abstain from voting as long as my home is not delivered to me. It is requested to kindly retweet this message to embolden our voice. Let's make the people in power realize the injustice they're serving to voiceless homebuyers like me. #VoicelessHomeBuyers
As a homebuyer, I'm at the mercy of the Supreme Court and forces that be to get my home. With hope and humility, I submit to all concerned to kindly help us in getting our homes without further delay. 🙏 #DeliverOurHomes
Many aggrieved homebuyers like me are suffering. We've been under extreme mental and financial stress. The Honourable SC has been unable to deliver justice, delaying the matter by giving new dates for hearings. This has been going on for almost one year. ⌛ #SupremeCourtDelay
The project is undergoing resolution in NCLT, approved by COC for further decision. However, due to further litigation, it's now subjudice in the Honourable Supreme Court. 😞 #MeghdutamEncore#HomeBuyerAgony
@PoliceRajasthan@PoliceRajasthan please clarify rule number under which such challan are permitted. Rajasthan has become the state to harass travellers with such arbitrary challans @RajCMO Sir, for your kind attention please.
Razorpay has now received the final authorisation from the Reserve Bank of India @RBI to operate as a Payment Aggregator (PA) under the Payment Settlements Act, 2007. ✅
We are delighted to be one of the first Payment Gateways to have received the final PA license from RBI! 🚀
A senior citizen availed Ola services in blore a month back and left his wallet in the car (with below details). Till date struggling to get it back as driver is playing hide n seek and now not even picking up. Can you get this sorted and save the harassment?
@Olacabs@bhash
@Olacabs@bhash can someone call the person concerned Mr Shyam on his mobile number +91 98111 17966 and get all the details? I hv already shared the screenshot in my original message with all details available. No point in prolonging the pain by to n fro avoidable messages.
@CPCB_OFFICIAL@CeoNoida@noida_authority What action are you taking on the illegal car washing centre being setup in residential complex - Plumeria garden, omicron-3, greater noida