@itzmarisha@AskPlayStation @g59jp The chat hasn't worked for me either. I've been banned since Paypal reversed a charge. I had no idea PlayStation would automatically lock my account for getting a refund for content I NEVER received. I contacted Paypal because their support works, my mistake...
@AskPlayStation @g59jp Maybe since PlayStation cannot provide simple customer service, they should unban all accounts due to payment reversals until a time when they could deal with the situation. Would take pressure off support staff, and dissipate some strong frustration from paying customers.
@AskPlayStation@Ayyitzbryan I've answered the questions you asked twice now on DM, but I have no response. Thanks for supporting this a little more so I can get a solution.
@AskPlayStation I'm just waiting for any support. I'm not sure if I'm the only one, but my problem should be easy to solve and I can't solve it in the chat or the website
@AskPlayStation Maybe you could unban accounts until you have customer support available by phone to deal with issues? I've been stuck for over 3 months now and the chat doesn't work for me and you're not answering my messages on this account.
@AskPlayStation When I get to the chat, it says I've been blocked from the chat. My account was suspended for a refund paypal made after I didn't get something I purchased. I'd like to clarify the situation, but have no way to get help
@Leo64653938 @Lamdy73@AskPlayStation I have a similar issue. Been going in circles for for 6 weeks now. I bought vbucks which never appeared on my account and then tried to get support from playstation with no success. PayPal indicated they could solve the issue, not mentioning I'll be banned automatically. Thanks