Mohamed Awwam

I am Deaf. Proud Maldivian. Former Duskin trainee at Duskin Leadership Training in Japan. Former Executive Director of Maldives Deaf Association.

[Mohamed Awwam @awwamdeaf]

Dear @bankofmaldives,

I am writing to express my dissatisfaction with the delivery process of my new BML card.

Last week, I applied for a new card and selected the option to collect it from the Customer Service Center. However, despite this, the card was delivered to my doorstep instead.

While I was at work today, I received a call regarding the delivery. As I am a Deaf person and unable to speak, I handed my phone to a colleague. They informed me that the call was from Mobile shop and that I needed to go there. I went as instructed and also tried to text the number, but only received calls in return. As I can not respond to voice calls, this makes communication very difficult.

Eventually, I had to go to my sister-in-law and ask her to call them on my behalf. I was told to go to the post office tomorrow morning to collect the card. I have already waited a long time for this card, and now I have to go through additional steps that could have been avoided.

This experience highlights a major issue: the Deaf community faces significant communication barriers when card delivery is handled through phone calls without any accessible alternatives. I kindly request BML to improve communication methods for customers with hearing disabilities, such as offering SMS or email updates instead of calls.

I hope this matter can be taken seriously, and I look forward to your response.

[RT @RT_com]

Classic fighting moves such as the ‘trouser pull’ and the ‘ear slap’

[Mohamed Awwam @awwamdeaf]

@HananyaNaftali Fake! Fake! We are muslim don’t wear shoes when we pray.

[Mohamed Awwam @awwamdeaf]

@NaajihDidi I read maliku story on addu news. Ali Raja was administrator of maliku? Was he from Maldives too?

[MoTaz @motazazaiza9]

I’m inside the hospital, I went to ask about Layan’s case. I found that she passed 2 days ago after 7 hours of entering the hospital. She was deeply injured and she passed💔

[Mohamed Awwam @awwamdeaf]

@DrEliDavid @antonioguterres Fake! STOP STUPID LIED!

[Mohamed Awwam @awwamdeaf]

@giladerdan1 STOP LIES!

[Mohamed Awwam @awwamdeaf]

@DrEliDavid STOP LIES! #FreePalaestine

[Hassan Zihan @0xZihan]

Thank you president @MMuizzu for taking this stand. We need to tackle the carefully laced LGBTQ propaganda in children’s content next. Onwards!

[Mohamed Awwam @awwamdeaf]

@IDF Fake!

[Mohamed Awwam @awwamdeaf]

@IDF Where are Gaza people around you? You are lying!

[Jackson Hinkle 🇺🇸 @jacksonhinkle]

🚨🇮🇱 Israel is a TERRORIST STATE!

[Mohamed Awwam @awwamdeaf]

ensuring the fulfillment of our accessibility rights. Ensuring accessibility for the deaf community is not just a matter of convenience but a fundamental right, one that promotes inclusivity and equal opportunities. (3/3)
#stopdescrimination
@hdcmaldives @KudagiriMv

[Mohamed Awwam @awwamdeaf]

This is to emphasize a pressing accessibility concern of booking and access to information about Kudagiri that directly affects the rights of the deaf community. (1/3)

[Mohamed Awwam @awwamdeaf]

The dysfunctioning mobile app has become worrying and a struggle to make booking for the deaf community without help from a hearing. We strongly urge prompt action to address this issue by implementing alternative accessible booking methods, (2/3)

[Mohamed Awwam @awwamdeaf]

ensuring the fulfillment of our accessibility rights. Ensuring accessibility for the deaf community is not just a matter of convenience but a fundamental right, one that promotes inclusivity and equal opportunities.
@KudagiriMv @hdcmaldives
#stopdescrimination

[Bank of Maldives @bankofmaldives]

Introducing new card designs, inspired by our islands!