@XSupport My account is unable to play or load any videos. I am on iPhone and have already cleared my cache, reinstalled the app, and restarted my phone, but every video is still stuck buffering or fails to load. Please fix this bug on my account.
@XSupport My videos are not loading or playing at all on my account. I have cleared my app cache, reinstalled the app, and restarted my iPhone, but it is still broken. Please fix this bug on my account.
@snapchatsupport I’m stuck in a broken loop. I DM’d you, you said you only reply via email. I emailed, but got a bounce-back saying the email is unmonitored, giving me a Snapchat link. That link only gives pre written options and won't let me type my issue! Please help me here!
@snapchatsupport Now my Spotlight & My Stories can't go viral. Every time I use your links, the Snapchat app traps me in a loop of multiple-choice options instead of letting me explain the issue. Please do not send another automated link. I need an agent to personally fix this .
@snapchatsupport I need a personal, manual review because your AI system is blocking my reach. Malicious users reported my profile when I did nothing wrong. Instead of a human checking context, your system auto-issued a strike. This incorrect warning has ruined my regulation.
@snapchatsupport I need help with my account. I received an email update, but when I try to reply to dispute it, the message bounces back as undeliverable. Can a support agent please DM me so I can share my account details and get this resolved? Thanks!
Hey @snapchatsupport, I’m experiencing a major bug. My Story views drop from 200 to 50 in Insights, and my block list shows as empty even though I have blocked users I can't access! My previous tickets haven't fixed this. Can you please help? 🛠️ #SnapchatHelp#SnapchatBug
@SnapchatSupport My entire blocked list has disappeared! It shows "No blocked Snapchats" but I know I have people blocked. This is a serious privacy/security issue that hasn't been fixed after two in-app reports. Please help me get this resolved now. #SnapchatSupport
Hello @snapchatsupport I’m experiencing an issue with my Blocked list. The people I previously blocked are not showing the list keeps saying “No blocked Snapchatters.”
You advised me to delete and reinstall the app, I did but the problem still remains.Please assist me in fixing
@snapchatsupport My Block List on Snapchat is not showing. When I go to Settings → Blocked, it says ‘No one blocked’, but I previously blocked several accounts. The list suddenly disappeared. Please help restore my block list.