@Converge_CSU hello converge, i contacted your customer service last thursday kasi one week n kameng walang net. Agent said he already forwarded my concern to one of your onsite specialist. Restoration should be expected within 24-48hrs… its been5 days na wala pa din
@Converge_CSU just letting you know, its been more than 48hours since the last time i spoke to one of your agent to get our internet fixed. Until now no one has been onsite to fixed it. As i stated its the same issues we had on the other location. Its been a week now. FYI
The main box on the outside post is open, probably due to recent typhoon. If you can just send someone to close it so we can have our internet bacj.its been a WEEK!!!!