My IndiGo flight on 9 Dec, 14:40 was cancelled & I was informed a few hrs before departure - a clear DGCA violation. For flights over 2 hrs, DGCA mandates ₹10k compensation (or basic fare + fuel charge). It's not optional, it is the LAW! @IndiGo6E@DGCAIndia@MoCA_GoI#Rights
To make it worse — there’s NO way to call support. Emails take DAYS to get vague, useless replies. How is this acceptable? I’ve lost ₹1500 because of your mess. I want a REFUND. Not silence. Not excuses. @zomatocare
Hey @zomato, I’ve lost ₹1500 because of your terrible service. In Order ID: 6752345768, 3 biryanis were NOT delivered. Instead of a refund, you gave me a ₹1140 coupon — and never told me it was one-time use.
Now another order (ID: 6829799431) wasn’t delivered AT ALL. Your delivery guy didn’t even call. And your response? “We couldn’t reach him, so no refund.” You’re seriously blaming me for your partner’s failure?
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