Lately facing a lot of problem with @airtelindia fiber connection, inspite of having connection of 40Mbps, geting only 64Kbps. I tried telling customer care/complaint on app, only one call came the engineer were assigned but no change since 38+hrs
Inspite of Airtel Black π€
@Airtel_Presence Hi @Airtel_Presence appreciate the effort that was put in to resolve the issue in the next 3 hours of my prev post, as an longtime Airtel black member, I was expecting this could have been done before... I would need help in updating this month's billing to adjust the outage days
Lately facing a lot of problem with @airtelindia fiber connection, inspite of having connection of 40Mbps, geting only 64Kbps. I tried telling customer care/complaint on app, only one call came the engineer were assigned but no change since 38+hrs
Inspite of Airtel Black π€
@Airtel_Presence@airtelindia@airt Day 14 still no one came to fix my broadband issue, even though @Airtel_Presence@airtelindia are just sleeping after putting message in dm and post reply.
@TRAI@JM_Scindia need your intervention in helping out to resolve this issue of my fiber connection not working from 14d
@Airtel_Presence Automatically a request created in Airtel app for network connectivity issue, got call within 5hr of post, false hope again as no one still came to resolve the issue, connection in same state, of its airfiber issue can it be switched to wired fiber @airtelindia@airt
@Airtel_Presence I had sent the details still no updates, no engineer visit, connection still not working total disruption, no solution, trying to manage internet usage from mobile hotspot, making my phone battery degraded due to 3 charge cycle a day vs 1. @Airtel_Presence@airtelindia doyoucare?
@Airtel_Presence@airtelindia@airtelnews This issue was partially resolved on 22 Mar 2026 & on 24 Mar 2026 I was shifted to Airtel Airfiber which was having connectivity issue now and then for speed, but lately since 9 May 2026 I am not having connection @airtelindia@Airtel_Presence no response, on call again with cc
@Airtel_Presence The issue started on 7 March 2026 mid day and today is 11 March 2026, still awaiting resolution, what a service π€π€, unable to understand why there is no update on ETA @airtelindia@Airtel_Presence@airtelnews
I called @HomeTriangle for geyser service, but post service the geyser fall and got damaged, I tried updating the same to customer service and no one tagging any action it's been 4 days.
Such a poor experience π #boycotthomettriangle
If possible take some ownership.
I called @HomeTriangle for geyser service, but post service the geyser fall and got damaged, I tried updating the same to customer service and no one tagging any action it's been 4 days.
Such a poor experience π #boycotthomettriangle
If possible take some ownership.
Bought cmf nothing buds as my first nothing, it had great sound signature for my ears, but after 6 months had few battery issues, so I replaced in nothing service center, again after 1 year completion having 3 issues buds pairing/connectivity, mic, anc @nothingindia@cmf_support
@JioCare@JioCare is not doing that good in terms of handling things on time, I feel here the lack is SLA (service-level agreement) definition or not having any redressal if its not met. Which is making customer experience bad. if anyone has faced something similar do tag, share, retweet
Broadband is essential service nowadays, but service issues are frustrating, leaving users with limited redressal options and forced to try multiple providers, used @reliancejio fiber connection used it for 9 months unable to discontinue from past one month, such a pain @JioCare
@JioCare So if the closure is delayed from your end still I need to pay advance bill?, additionally I don't see any refund in the bill generated as well as my 95 cashback is not reflected till now, I feel these hidden charges in closure are again a pain as user is never told about these