@dubizzle Worst experience with Dubizzle customer service over the past few months. The service is getting worse day by day, with little accountability, follow-up or proper resolution.
The charges for advertising are also becoming difficult to justify given the level of service.
I would like to speak directly with senior management/ownership to share my experience and concerns. This needs serious attention before it starts affecting customer trust and future customers.
@dutweets Hope you’re doing well. I need your kind help regarding an issue with my Du account. I renewed my contract in January, but it was not updated properly, and I was charged extra.
After raising the complaint, Du acknowledged the issue and confirmed a refund. However, despite multiple follow-ups, I have not received the full refund yet.
@AlFuttaimAuto I need urgent clarification on my car’s warranty. Your records show it expired due to a wrongly entered purchase date, while my invoice proves it’s still valid. Also, hybrid batteries carry 8 yrs warranty mine was declared expired in <5 yrs. Please resolve.
@AskVisitSaudi i have applied my visa and showing status SEND TO EMBASSY I called call center and they told me to visit Embassy I visited no ine helped&i have send email also kind help ..
@etisalat realy uspet from visiting branches like football to resolve my issue&such unprofessional behavior towards my issue,simple request i lost my sim,to activate&replacement need to pay,so i dont want sim just want my remaining credit to be transferred to my another account
@etisalat Realy Shame on Etisalat if you want to take customer money no problem tell me straight i will give as charity but not like this stealing from Customer, after all Drama or Film i told there was not credit the what was all formalities and questions asked
@etisalat Im realy upset from the unprofessional approach to my complain from Etisalat as its 4 days now still didn’t get my issue solved,only unnecessary formalities or questions being asked wasting time….