b1an

Laughing mad, word crazy, people powered, fun frenzied, happy but busy mum of two - backing the business of customer! That's me. PS: Think & tweet for myself :)

[b1an @b1an]

Been a while since I've been on
@XUK ... to think this was once my favourite platform to be. But back now as a #SmallBusiness to see where it leads me... Also on @instagram under biansalinsconsulting 👋

[b1an @b1an]

If you’re planning on buying a mattress due to back problems don’t get one from @EmmaSleepTech . We ordered one for my son and nearly a month later and several chases they don’t know where the order is or send us another delivery. Worst #CustomerExperience I’ve had in a while

[b1an @b1an]

When you wake up to… https://t.co/miJP2mxnNG

[b1an @b1an]

@petermarkey @BootsUK Happy birthday @petermarkey

[b1an @b1an]

@jessphillips - the best guest @AndrewMarr9 has had on in a long time. Finally, someone who knows what they are talking about. Speaks the truth and genuinely cares about #womensrights #justsaying

[b1an @b1an]

To celebrate #IWD2021 , I put some of my lessons in leadership together in - The Long Ladder – Lessons from the Middle https://t.co/j43RamO6YA - hope you enjoy the read.

[b1an @b1an]

@jaysta1979 @ZARA_Care @YodelOnline Ha ha - that says it all.

[b1an @b1an]

Learning how NOT to do #customerexperience from @ZARA_Care & @YodelOnline. Order never got delivered. Contacted both everyday with no help/progress despite evidence the driver didn’t deliver at the property. Just denial from both brands. Never using both again. #poor #custserv

[b1an @b1an]

@jaysta1979 @ZARA_Care @YodelOnline Did they fob you off as well when you complained? You’re right - I’ve heard other nightmares about them - shocked anyone would partner with a poor company that has shady drivers who don’t deliver and just claim they did

[b1an @b1an]

@ZARA_Care I’ve DMd you. Please let me know if you’re going to take the proof and take my@claim seriously over some drivers word and no proof and then we can talk. You’ll have already refused to help on what’s app

[b1an @b1an]

@YodelOnline No point pretending to care @YodelOnline - despite your own team confirming the package was scanned away from my property and my neighbours all confirming in writing nothing was delivered you wrote today to say our driver said he did so he did! No proof whatsoever from your side

[b1an @b1an]

@SW_Help I claimed my refund for my yearly pass on March 20th at Worplesdon station and was told it would take 2 weeks - one and a half month later it still hasn’t been refunded. Where is my refund? .... #stillwaiting #poor #CustomerService

[b1an @b1an]

Looking forward to this one! Come and join us... #socialmedia #b2b

[OST Marketing @OSTMarketing]

Bian Salins, Content Marketing Consultant for LinkedIn, analyses the research and sets out five new principles for effective B2B marketing.

Watch Bian's session at #DigiConf on the 31st of March in Cambridge.

@b1an #B2BMarketing #SocialMedia
https://t.co/0UMjshoTBS

[Garrett Goodman @GarrettGoodman]

Brands can't keep thinking tactically, says @LinkedIn's @b1an at #dmexco. Need to move to always-on engagement.

[b1an @b1an]

If you missed my session on building your brand’s #reputation this morning, come to seminar 6 at 1700 today where I’m sharing the stage with our customer @UBS #DMEXCO19

[🔥BAHIA💡 @NarBAHIA]

First seminar of the day at #dmexco with @b1an about building your brand's reputation

[b1an @b1an]

We need you to join in. Let’s support change in the #workplace #DiversityandInclusion

[Betony Kelly @betonykelly]

Fabulous to have @nicktatethinks @b1an @gilliansmith63 Maj Mike Boyd from @UKDSN and Jeremy Paterson working with @stammer on a new strategy to reach people at work. High time we unlocked the talent of people who aren’t the norm. Stay tuned... #stammer #Stamma

[b1an @b1an]

Unfortunately the Sheryl Sandberg talk is less about opinion on issues and more a big pitch for Facebook #Cannes2019

[b1an @b1an]

There’s a difference to being trying to be ‘noticed’ and wanting to ‘be known’ ❤️ that. #Cannes2019

[b1an @b1an]

A brand is not just what a company believes but how it lives up in its behaviours. How do you show up?? #Cannes2019