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— EXO랑 B를 위해서 • 180428 • 190824 • 240413 • 240622 • 240831 • 241019 • 241123 • 250202 • 250510 • 250727 • 250816 • 251018

[𝒔 🍓 @b_bh5692]

confirmed 🤭 same TPA as ours who wasn't able to secure our tickets and also kept all of our money with no guarantee that they would refund us

[Yanie Kim @kimmyeonrhe_22]

I waited until EXHORIZON was over before sharing this because I wanted to tell the story with a clear mind. This isn't about hate or compensation - it's about accountability, transparency, and awareness.

[언제나세훈이편 ❄️ @xunhuas]

FIGHTER PILOT SEHUN MAVERICK‼️🫡✈️

[Philippine Eagle Foundation @PhilEagleFdn]

Philippine Eagle Sawaga-Dalwangan has passed away

It is with deep sadness that we announce the death of Philippine Eagle Sawaga-Dalwangan while undergoing rehabilitation at the Philippine Eagle Center.

[Andi @andibudols]

where are you goiiiiing noooo show is not oveeeeer show is not oveeeeer please don't gooooooo toilet restroom no you going to you go you go to home noooooooooo

[🪽 @baeswtener]

we were truly robbed of another masterpiece like this

[aρίσα @kaiceps]

he should recreate this in his glazed 30s 😭 i still can’t believe he was only 23 here… he’s been that guy since day one

[𝒔 🍓 @b_bh5692]

maybe this was karma for trying to secure tickets through a service that wasn’t exactly the most ethical. but we availed of it in good faith because we genuinely just wanted to see exo again after 7+ years.

[𝒔 🍓 @b_bh5692]

confirmed 🤭 same TPA as ours who wasn't able to secure our tickets and also kept all of our money with no guarantee that they would refund us

[Yanie Kim @kimmyeonrhe_22]

I waited until EXHORIZON was over before sharing this because I wanted to tell the story with a clear mind. This isn't about hate or compensation - it's about accountability, transparency, and awareness.

[𝒔 🍓 @b_bh5692]

we even asked if we could borrow their card so we could try securing our own tickets for the sg stop, but they refused, saying they use the card for ticketing. they also reasoned that no admin was available to assist during the ticketing for exhorizon in sg.

[𝒔 🍓 @b_bh5692]

i honestly feel bad because one of her admins had to borrow money from a relative just to refund part of what we’re owed, and we’re still short by over ₱50k. that never should’ve been the admin’s responsibility in the first place. sis may balik 'yan 😆

[𝒔 🍓 @b_bh5692]

at the end of the day, excuses don’t change the fact that they took our money, failed to secure the tickets we paid them for, and months later they’re still holding on to tens of thousands of pesos that should’ve been returned to us 🤷🏻‍♀️

[𝒔 🍓 @b_bh5692]

when we told them we’d have to seek legal action if we still weren’t refunded, they said they weren’t worried because the have proof that they are refunding people. they would say the refunds were coming from their TPA fees and their admins’ supposed earnings.

[𝒔 🍓 @b_bh5692]

for months, we’ve been constantly reaching out, yet i don’t think j** has ever personally addressed us. every week it’s a different admin responding, & every week there’s a different excuse for why they can’t provide an update. either nasa hospital, too busy, or they just forgot.

[𝒔 🍓 @b_bh5692]

they split the refunds into 2 batches: first, those who joined the membership and gensale, and second, those of us who agreed to the ub presale arrangement. it took them nearly 3 months just to fully refund the first batch of people. there are still 16 of us waiting.

[𝒔 🍓 @b_bh5692]

since ticketing, everyone in the group chat has been following up almost every week. the refund process has been SLOW. updates are inconsistent, and most of the time we have to chase them both here in x and tg, just to get any response.

[𝒔 🍓 @b_bh5692]

when we asked why the refunds were gonna take so long, they kept saying we agreed and knew the risks. but that’s not the point. if you knew our money could get stuck for months, why offer this option? it felt like you took advantage of desperate fans trying to secure tickets.

[𝒔 🍓 @b_bh5692]

ticketing happened in april. it is now july, and the concert has already ended. we never got to watch the concert, and many of us still haven’t received our money back

😆1

[𝒔 🍓 @b_bh5692]

when they offered the ub option, the only disclaimer was that refunds had previously taken around 3 months because the money remained as excess credit on their CCs. they said they had to keep using the cards for the funds to eventually be released.

[𝒔 🍓 @b_bh5692]

the problem was that our money ended up tied to their credit cards. there was no way of getting back the money immediately.

[𝒔 🍓 @b_bh5692]

since they already had our funds, they used our money to overpay their credit cards because their credit limits were too low. overpaying temporarily "increases" the available credit limit, allowing larger transactions. still, they still FAILED to secure tickets again.

[𝒔 🍓 @b_bh5692]

before the ub presale, they offered their ub credit cards to, once again, secure the tickets for us. at that point, everyone was already anxious because they had failed to secure tickets during the membership presale, so many of us agreed.

[𝒔 🍓 @b_bh5692]

one admin claimed that someone's membership code was invalid, only for the code owner to test it on another account & prove that the code works. another client was accused of logging into their account during ticketing, preventing the admins from carting the tickets.